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S1E18: Part 1+2: Breaking Up with Workplace Toxicity, Nicola and Gina are Interviewed!

Have you ever experienced toxicity in your workplace? If so, you’re not alone. In our latest episode of “Let’s Break Up – toxic workplace stories”, we take a deep dive into the world of toxic workplaces and share our personal experiences and insights on navigating them.

This episode takes a unique turn as our hosts, Nicola and Gina, answer questions from an anonymous interviewer who sources their questions from the community. The result is an interesting and thought-provoking conversation that is sure to leave you with plenty of food for thought.

Whether you’ve dealt with toxic coworkers, a toxic boss, or simply want to know how to recognize and avoid toxicity in the workplace, this episode is for you.

Tune in now to our podcast, “Let’s Break Up – toxic workplace stories”, and join us for a candid and eye-opening discussion on toxic workplaces.

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Oh yeah.Speaker 2: 53:32

All these different shirts. No, that was the other Brian. That was T-shirt Brian Oh.Speaker 1: 53:37

T-shirt Brian. Oh my God, yeah, brian with the insurgents was very funny.Speaker 2: 53:41

Yeah, um, we had the lady with four million jobs. Do you remember that one Mm? hmm, i know Where she had like what was it Like? 47.Speaker 1: 53:54

Like her first. Like her first line out of the box was like I’ve had 46 jobs in the past 30 years and we’re like what.Speaker 2: 54:05

We’ve got Amy, who talks to us about toxic positivity, which is pretty cool, and then we had Stu, who was our most recent recording, yeah, talking about leadership, which I’m pretty bloody excited about.Speaker 1: 54:20

And now so we’ll be doing some more interviews, but also sprinkling in some of the research episodes.Speaker 2: 54:25

Yeah, and then we’ll be doing some research episodes is going to like is our next kind of step right? That’s our evolution.Speaker 1: 54:33

And we’ll see what happens. We’ll see what you guys like more And if you have any comments, thoughts, reactions, just reach out to us.Speaker 2: 54:39

Yeah, We really appreciate everybody’s comments. Yeah, We’ve had. I just, I just get so excited when someone comments, So if you could comment like like subscribe, share follow all those good things. Come join us on LinkedIn. Come join us on.Speaker 3: 54:55

Instagram, yeah, yeah Find us a good place.Speaker 4: 54:57

We’d be happy to have you.Speaker 2: 54:59

And we’ll see you in season two. Couple weeks, yeah, yeah, a couple weeks. Thank you for joining us today. If you would like to share your story, we would love to hear from you.Speaker 1: 55:10

Also, leaving a review helps us create more content because it shows us there’s an interest in this topic.Speaker 2: 55:16

For those of our listeners who do better with reading, we have closed caption available on YouTube.Speaker 1: 55:20

See you next week, same time and same place.

Watch the Episode

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Part 1:

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this podcast may contain adult themes

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this podcast is for entertainment

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purposes only the views and opinions in

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this podcast are expressly our own when

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I get into the workplace I like to [ __ ]

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[ __ ] up

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honestly every time I try to do

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something fun or exciting you make it

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not that way hey are you tired of toxic

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workplaces and Nativity that comes with

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them we hear you and we’re here to shake

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things up welcome to let’s break up

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toxic workplace Stories the podcast

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that’s all about breaking up with

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workplace toxicity I’m Nicola and I’m

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here with my co-host Gina together we’re

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going to explore real life experiences

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of workplace toxicity and offer a sense

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of encouragement and unity that’s right

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we’re tackling the tough topic of

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negativity in the workplace so join us

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each week as we explore the various

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forms of toxicity in the workplace we’ll

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be interviewing guests to share their

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experiences and offer practical

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solutions for dealing with workplace

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toxicity let’s break up is quickly

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becoming the go-to source for anyone

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looking to share and then ditch the

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drama and help you break up with those

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toxic workplaces thanks for tuning in

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and don’t forget to like subscribe and

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tell all your friends in this week’s

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episode

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oh boy oh boy we are pretty excited we

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have got a two-parter today and we’re

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just gonna get straight into it we’re

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just gonna get into the meat and

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potatoes of the entire episode because

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we have got an anonymous caller calling

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us and kind of calling us out on some of

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the things we had in our first few

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episodes so it’s actually a follow-up

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from the community and we’re going to

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get into it in a second but it is we did

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have to divide it up into two because it

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was so long that we had to um end up

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doing that okay hold on we’re letting

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our mystery person in who’s completely

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Anonymous okay gotcha gotcha gotcha love

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it I’ll be here all night we’re excited

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we are so excited to finally connect

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with you good well thanks for having me

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uh of course yeah I’ll try and do my

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best here I try to write things out to

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where they weren’t starting like so

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gossipy and like just bitching about

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your uh former workplace but

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um well if there’s like something that

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you want to like if I’m not hitting on

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the topics or you want to yeah okay

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we’ve got some Josh and I’ll actually

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share it with Gina in the

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um I’ll just share it with Gina so she

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can remember what we did jot down the

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first time around okay yeah because you

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know my [ __ ] ass probably didn’t even

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look at it the first time yeah I would

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have looked at it like 10 seconds before

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we actually had the podcast like

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happening I know I know I’m a little

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disorganized but I guess

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also depression that’s why I love you

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yes I know

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well okay well we will introduce you as

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our Anonymous person who is coming in to

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interview are we going to change her

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voice

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so we make it a robot voice

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I don’t know if I’m that skilled at

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editing no no but also like who would

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want to listen to a podcast with a robot

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I would be like this is UN like I can’t

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no it’s not happening okay

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we could turn her into like I don’t know

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if I could though that would take so

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much time

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but what I can do though is I can strap

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a thing I feel like we need to do like a

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hedgehog or like

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like something cute like a talking

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Hedgehog yeah yeah that would be really

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cute thank you okay

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okay thank you Nicola all right so I am

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so ready so ready for okay that

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you’re asking us questions is that rumor

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true

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I guess just like follow-up questions to

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the original episodes and some of them

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kind of intertwine with things that

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you’ve talked about in more recent

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episodes

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um I’m so here for this yeah but so to

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like avoid making it like super gossipy

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and focus on like the toxic workplace

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that you were in

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um

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I guess Nicola you had mentioned if

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bullwhip I don’t know if you want to

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like touch on that I kind of researched

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what it was because I didn’t really

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understand it but there’s a there’s like

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a lot so I’m a customer of your former

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workplace or was a customer so that’s

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kind of how I was like introduced to

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your podcast because it was um posted on

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a like a community page

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and

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um

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there’s a lot of frustration within the

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customer base on how things are like

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help like dealt with and it’s definitely

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like the toxicity is trickling over

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um into the customer base so I guess

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that’s how I kind of like got involved

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with the follow-up questions but if you

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wanted to like touch on the bowl up

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effect and how that kind of affects like

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I don’t know it kind of trickled out how

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to fix the customer that’s you know what

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that’s actually I love that we’re asking

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a technical question right up front so

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Nicola can you before you go into it can

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you explain what the bull whip effect is

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because not many what I was about to do

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okay never mind yeah

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hopping ahead is it like cupping but

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hopping I don’t know I don’t know

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um okay so the boulevard perfect in

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summary

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um and I’m going to use an example of

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ice creams you have got an ice cream

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retailer and they love making ice creams

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and you’ve got a regular customer base

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that comes in to eat ice creams however

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one summer it gets very hot

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and you have extra people coming in to

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eat ice cream so they sell out really

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quickly because oh exciting these ice

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creams are the best in town so they sell

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out of the ice creams now so then what

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happens is the maker of the ice from the

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ice cream shop goes [ __ ] what if we have

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this many people again tomorrow so they

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get all of their re like all of the

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resources to make additional ice creams

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for tomorrow however that heat wave

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where people are coming in to eat the

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ice creams is only short-lived

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so now you’ve got this increase in

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products but in a couple of days you’re

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going to have a decrease in custom in

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demand yeah and then that obviously has

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a flow-on effect because now you’ve got

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a waiting time obviously for the ice

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cream boxes to arrive you’ve got time

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for the ice cream cones to arrive

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um so there’s a kind of a gap between

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the peak of these people coming in and

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that decrease again so now you have all

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this extra stock available so now you’ve

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got all these ice creams and it’s not

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the heat wave anymore so you’ve got your

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standard base customers coming in but

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you’ve got tons of stock like too much

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ice cream stock because you were

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expecting there’s not another Heat Wave

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so you can’t sell off all the stocks so

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now you have to do a sale or you’ve got

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to do something to kind of get rid of

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this additional stop next minute you’ve

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got another bloody Heat Wave and people

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are coming to eat your [ __ ] ice cream

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same thing so it’s a bullwhip so it just

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keeps yeah so that just that just

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reactive that just screams to me poor

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Planet planning or use of data

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um and inability to understand your

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customer base like in a very intimate

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way

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and I think that’s where that

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frustration came from for the customers

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is because there was no concept of that

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effect so you would have situations

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where you have a very exciting product

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launching and people are like whoa this

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is so cool oh I’m so excited but then

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you increase the amount that’s available

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for the next time and then you’ve got

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too much but the same customer base and

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it’s not as exciting I mean one of my

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main things was like we need an snlp

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planner and no like the CEO didn’t even

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know what snop was and I was like she

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was like do you know what it is can you

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do it I was like if I was an snop

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planner I would make it

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not only that but I would be like doing

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it for you that is not my expertise I I

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show how to look at the stuff I know

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what they do but I cannot do what they

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do

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um and I still to this day don’t think

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they have one even though that was

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someone’s Rock in the Eos

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stuff stop it I would say probably not

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because there’s still uh there was a

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seasonal box that launched about a month

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ago last year that I think is first like

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still on sale on the website and people

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are like what is going on with this box

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like why is it still here and they had

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it marked down like a crazy crazy price

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and they’re still stock of it and it’s

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just like

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they didn’t understand their Concepts

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they don’t they didn’t and they don’t

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because then I would be like stop

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ordering so much we don’t need this much

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we need to be more scarce than we do

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over subscribers shouldn’t be scarcity

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or over ordering

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planning you that’s the thing there was

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00:09:24,120 –> 00:09:28,019
no planning there was Zero planning

235
00:09:26,339 –> 00:09:30,420
there was Zero time for us to be

236
00:09:28,019 –> 00:09:32,040
proactive with anything because right I

237
00:09:30,420 –> 00:09:34,019
was had a I was head of product so

238
00:09:32,040 –> 00:09:37,500
without the product there’s nothing to

239
00:09:34,019 –> 00:09:39,360
buy so how can I make a good product if

240
00:09:37,500 –> 00:09:41,339
you’re telling me 40 different things

241
00:09:39,360 –> 00:09:43,560
and conveniently forgetting something

242
00:09:41,339 –> 00:09:45,300
that you asked for and now you don’t

243
00:09:43,560 –> 00:09:47,519
want it like it was just such a [ __ ]

244
00:09:45,300 –> 00:09:50,040
hot mess yeah and it seemed like there’s

245
00:09:47,519 –> 00:09:52,140
no organization because the products

246
00:09:50,040 –> 00:09:54,300
that sold like really well like for

247
00:09:52,140 –> 00:09:56,700
example the

248
00:09:54,300 –> 00:09:58,920
that you would come up with that people

249
00:09:56,700 –> 00:10:01,740
love and still are trying to get their

250
00:09:58,920 –> 00:10:04,800
hands on they’ve never restocked or like

251
00:10:01,740 –> 00:10:08,959
attempted to restock or like what people

252
00:10:04,800 –> 00:10:11,339
I created it and I’m did too well yeah

253
00:10:08,959 –> 00:10:13,920
why would you yeah

254
00:10:11,339 –> 00:10:16,560
therapy associated with you yeah so that

255
00:10:13,920 –> 00:10:18,120
was one of my questions was like what

256
00:10:16,560 –> 00:10:19,440
this whole bullwhip effect thing it was

257
00:10:18,120 –> 00:10:21,420
and like what was going on with their

258
00:10:19,440 –> 00:10:22,500
stock because it seemed all over the

259
00:10:21,420 –> 00:10:25,260
board

260
00:10:22,500 –> 00:10:26,760
um they’ve got so much of these things

261
00:10:25,260 –> 00:10:28,560
that no one seemed to like and then

262
00:10:26,760 –> 00:10:31,800
other things like sell out and they

263
00:10:28,560 –> 00:10:33,180
don’t they’re never clear or um you know

264
00:10:31,800 –> 00:10:35,220
transparent with if they’re gonna

265
00:10:33,180 –> 00:10:39,180
restock or not and then they blame it on

266
00:10:35,220 –> 00:10:43,019
like supply issues yeah yeah

267
00:10:39,180 –> 00:10:46,019
which sometimes actually could be

268
00:10:43,019 –> 00:10:49,800
truthful right like sometimes there were

269
00:10:46,019 –> 00:10:52,740
issues with supply chain but at the same

270
00:10:49,800 –> 00:10:55,740
time like not enough to actually create

271
00:10:52,740 –> 00:10:56,899
the issues that they have

272
00:10:55,740 –> 00:10:59,100
yeah

273
00:10:56,899 –> 00:11:01,200
remember they were like airing

274
00:10:59,100 –> 00:11:04,800
everything in and not accounting for

275
00:11:01,200 –> 00:11:08,100
that in the cost of the goods yeah yeah

276
00:11:04,800 –> 00:11:09,360
or Customs yeah so there’s no I don’t

277
00:11:08,100 –> 00:11:11,220
understand how they’re profiting anyway

278
00:11:09,360 –> 00:11:15,420
yeah

279
00:11:11,220 –> 00:11:17,339
now I don’t see them like lasting much

280
00:11:15,420 –> 00:11:19,680
longer the way on their current

281
00:11:17,339 –> 00:11:23,279
trajectory but that kind of leads me

282
00:11:19,680 –> 00:11:26,519
into my next question is how like did

283
00:11:23,279 –> 00:11:28,560
the like nepotism and cronyism ever like

284
00:11:26,519 –> 00:11:32,040
come off as a red flag because I know

285
00:11:28,560 –> 00:11:34,740
you had said that it’s kind of like a

286
00:11:32,040 –> 00:11:37,740
nice way to learn kind of trial by fire

287
00:11:34,740 –> 00:11:40,740
but it seemed like as a company of this

288
00:11:37,740 –> 00:11:43,800
magnitude it seems so irresponsible to

289
00:11:40,740 –> 00:11:45,480
put like you know your husband or your

290
00:11:43,800 –> 00:11:47,459
neighbor’s best friend in charge of

291
00:11:45,480 –> 00:11:50,640
these things that really need to be

292
00:11:47,459 –> 00:11:53,640
dealt with by a true professional

293
00:11:50,640 –> 00:11:56,399
I think you know having been there for

294
00:11:53,640 –> 00:11:59,459
as long as I did I appreciate the

295
00:11:56,399 –> 00:12:02,399
opportunity that I had to kind of

296
00:11:59,459 –> 00:12:04,980
claw my way up the ladder

297
00:12:02,399 –> 00:12:08,459
um but I think yeah absolutely the

298
00:12:04,980 –> 00:12:10,440
nepotism and the cronyism was extreme

299
00:12:08,459 –> 00:12:12,600
and it still is Extreme

300
00:12:10,440 –> 00:12:15,420
um there’s a very small handful of

301
00:12:12,600 –> 00:12:16,860
people that are not like probably two in

302
00:12:15,420 –> 00:12:20,700
the entire organization that are not

303
00:12:16,860 –> 00:12:24,140
associated somehow with the core team

304
00:12:20,700 –> 00:12:26,420
and they’re not either related by law or

305
00:12:24,140 –> 00:12:30,060
genetics religious

306
00:12:26,420 –> 00:12:32,300
from the religious unity school high

307
00:12:30,060 –> 00:12:32,300
school

308
00:12:32,360 –> 00:12:37,760
is

309
00:12:34,399 –> 00:12:41,519
it Hillsong

310
00:12:37,760 –> 00:12:42,860
no idea [ __ ] zero idea and I don’t

311
00:12:41,519 –> 00:12:46,680
know because

312
00:12:42,860 –> 00:12:49,019
I did because I didn’t realize that they

313
00:12:46,680 –> 00:12:50,880
all knew each other and I would always

314
00:12:49,019 –> 00:12:52,800
go to nickel and be like

315
00:12:50,880 –> 00:12:54,660
who’s this person and should be like oh

316
00:12:52,800 –> 00:12:57,360
it’s so-and-so’s like sister-in-law’s

317
00:12:54,660 –> 00:13:00,779
friend or whatever and I was like what

318
00:12:57,360 –> 00:13:04,260
like I like it was like Beyond shocking

319
00:13:00,779 –> 00:13:05,459
to me and I like I am spiritual I

320
00:13:04,260 –> 00:13:06,779
believe that there’s something bigger

321
00:13:05,459 –> 00:13:08,519
than myself out there but I’m not

322
00:13:06,779 –> 00:13:10,920
religious so it was never anything I

323
00:13:08,519 –> 00:13:12,540
spoke to them about so I wouldn’t know

324
00:13:10,920 –> 00:13:15,860
but it wouldn’t I would have put it past

325
00:13:12,540 –> 00:13:15,860
them because I know

326
00:13:18,420 –> 00:13:24,180
so one of the things that the crr has a

327
00:13:21,779 –> 00:13:25,880
little bit of um gossipy in size

328
00:13:24,180 –> 00:13:28,800
um the one of the things that the CEO

329
00:13:25,880 –> 00:13:32,579
kept pushing on me

330
00:13:28,800 –> 00:13:35,339
um was that she followed a

331
00:13:32,579 –> 00:13:39,000
um product a similar product but it was

332
00:13:35,339 –> 00:13:42,000
run it was a religious based similar

333
00:13:39,000 –> 00:13:45,180
product and she would push on me to do

334
00:13:42,000 –> 00:13:49,160
similar marketing based off of that

335
00:13:45,180 –> 00:13:52,079
business and I was like ah yeah

336
00:13:49,160 –> 00:13:54,180
we’re not we’re not technically like

337
00:13:52,079 –> 00:13:57,180
affiliated with any Sac denomination

338
00:13:54,180 –> 00:13:59,220
organization or religion why would we do

339
00:13:57,180 –> 00:14:01,139
that thank you

340
00:13:59,220 –> 00:14:02,339
um mystery guess you were gonna say

341
00:14:01,139 –> 00:14:03,839
something what were you gonna say about

342
00:14:02,339 –> 00:14:07,079
Hillsong

343
00:14:03,839 –> 00:14:09,720
so I watched the Hillsong documentary

344
00:14:07,079 –> 00:14:12,720
and how wait where is it wait there’s a

345
00:14:09,720 –> 00:14:15,899
documentary I’m so on board where did

346
00:14:12,720 –> 00:14:18,720
you watch it uh well so I watched I

347
00:14:15,899 –> 00:14:20,579
watched two uh Pope like documentaries

348
00:14:18,720 –> 00:14:23,100
they covered Cults I watched Hillsong

349
00:14:20,579 –> 00:14:26,160
it’s probably been a year but um I think

350
00:14:23,100 –> 00:14:28,320
it was on Hulu and you know how this

351
00:14:26,160 –> 00:14:30,000
like cult-like mentality and so I was

352
00:14:28,320 –> 00:14:32,220
like okay I wonder if this stems from

353
00:14:30,000 –> 00:14:34,380
this you know mega church that’s and it

354
00:14:32,220 –> 00:14:36,779
very it very well could I think that’s a

355
00:14:34,380 –> 00:14:40,740
very good point but unfortunately I

356
00:14:36,779 –> 00:14:43,380
don’t know yeah like I I never thought

357
00:14:40,740 –> 00:14:46,320
to ask because I was still uncovering

358
00:14:43,380 –> 00:14:47,579
the ways people were related even to my

359
00:14:46,320 –> 00:14:50,519
last day

360
00:14:47,579 –> 00:14:52,320
so and it wouldn’t be something that I

361
00:14:50,519 –> 00:14:54,779
would even think to ask but I think it’s

362
00:14:52,320 –> 00:14:56,699
a very like relevant thing to point out

363
00:14:54,779 –> 00:14:59,040
because it very well could have been

364
00:14:56,699 –> 00:15:02,279
yeah and then I just watched the lularoe

365
00:14:59,040 –> 00:15:05,160
uh oh yeah documentary on Amazon which

366
00:15:02,279 –> 00:15:07,680
I’ve never purchased from lularoe but I

367
00:15:05,160 –> 00:15:09,899
was watching and I was like this

368
00:15:07,680 –> 00:15:12,779
literally I mean you could replace this

369
00:15:09,899 –> 00:15:16,519
with your former workplace and I see no

370
00:15:12,779 –> 00:15:19,380
difference there is no difference

371
00:15:16,519 –> 00:15:20,880
there is no difference because it’s now

372
00:15:19,380 –> 00:15:24,180
that it works

373
00:15:20,880 –> 00:15:28,079
right is is led by a charismatic leader

374
00:15:24,180 –> 00:15:30,300
who everyone like sucks up to but at the

375
00:15:28,079 –> 00:15:33,420
end of the day like maybe that would

376
00:15:30,300 –> 00:15:35,600
work if she actually had business Acumen

377
00:15:33,420 –> 00:15:38,639
and was a professional business person

378
00:15:35,600 –> 00:15:40,560
but the just because you have the idea

379
00:15:38,639 –> 00:15:42,360
doesn’t mean you’re automatically be

380
00:15:40,560 –> 00:15:44,760
going to be good at creating a business

381
00:15:42,360 –> 00:15:46,680
out of the idea and I keep going back to

382
00:15:44,760 –> 00:15:49,079
this you need to hire people who know

383
00:15:46,680 –> 00:15:50,760
what they’re doing so when they hired me

384
00:15:49,079 –> 00:15:52,380
it was very clear I knew what I was

385
00:15:50,760 –> 00:15:54,000
doing right Nicola like I’m not just

386
00:15:52,380 –> 00:15:55,620
blowing smoke up my ass like we’re

387
00:15:54,000 –> 00:15:57,779
honest with each other that you would

388
00:15:55,620 –> 00:15:59,639
tell me I know what I’m doing I’m

389
00:15:57,779 –> 00:16:02,279
extremely good at what I can what I do

390
00:15:59,639 –> 00:16:04,920
and I prove it every day but they didn’t

391
00:16:02,279 –> 00:16:08,100
like that why you have to ask yourself

392
00:16:04,920 –> 00:16:10,620
why because it puts them it puts their

393
00:16:08,100 –> 00:16:11,940
insecurities into the and I think they

394
00:16:10,620 –> 00:16:14,579
felt threatened like I was gonna

395
00:16:11,940 –> 00:16:16,440
actually like Shape Up and ship out the

396
00:16:14,579 –> 00:16:19,680
whole thing but how can I if I’m not the

397
00:16:16,440 –> 00:16:22,699
owner well that kind of they preach this

398
00:16:19,680 –> 00:16:25,800
you know mental health uh

399
00:16:22,699 –> 00:16:29,279
poor value but then they essentially

400
00:16:25,800 –> 00:16:32,100
bully you Gina into being someone you’re

401
00:16:29,279 –> 00:16:34,019
not and then like push you out and after

402
00:16:32,100 –> 00:16:35,279
they essentially ask you for help

403
00:16:34,019 –> 00:16:38,880
because that’s what they were doing by

404
00:16:35,279 –> 00:16:41,639
hiring you right and the fact that at my

405
00:16:38,880 –> 00:16:44,279
like 60-day review or whatever it was I

406
00:16:41,639 –> 00:16:46,560
was asked by the CEO who was half my age

407
00:16:44,279 –> 00:16:48,720
with absolutely zero

408
00:16:46,560 –> 00:16:50,279
background to have the position she has

409
00:16:48,720 –> 00:16:52,920
with like I don’t think she ever had a

410
00:16:50,279 –> 00:16:55,079
job before but yet she was my direct

411
00:16:52,920 –> 00:16:57,300
like I reported directly to her she

412
00:16:55,079 –> 00:16:58,860
asked me if I could handle it I was so

413
00:16:57,300 –> 00:17:00,779
offended

414
00:16:58,860 –> 00:17:02,519
I was like I’m sorry can I handle this

415
00:17:00,779 –> 00:17:04,380
little [ __ ] shitty company that I’ve

416
00:17:02,519 –> 00:17:08,100
never even heard of before meanwhile I’m

417
00:17:04,380 –> 00:17:10,319
interacting with like lvmh like like

418
00:17:08,100 –> 00:17:13,439
lvmh is because when you said it the

419
00:17:10,319 –> 00:17:15,360
first time like no one oh um Tennessee

420
00:17:13,439 –> 00:17:17,880
like they own everything they own like

421
00:17:15,360 –> 00:17:21,120
like Sephora like all these big big

422
00:17:17,880 –> 00:17:23,760
names they’re huge so

423
00:17:21,120 –> 00:17:26,360
um so I guess I couldn’t handle their

424
00:17:23,760 –> 00:17:29,400
Podunk company

425
00:17:26,360 –> 00:17:32,820
okay so that also leads me into another

426
00:17:29,400 –> 00:17:35,940
question they okay so I know it started

427
00:17:32,820 –> 00:17:36,660
off as kind of a one-woman show

428
00:17:35,940 –> 00:17:39,360
um

429
00:17:36,660 –> 00:17:41,640
but it’s since grown quite a bit it

430
00:17:39,360 –> 00:17:43,740
seems like but they still kind of

431
00:17:41,640 –> 00:17:45,240
operate under this guy’s of a small

432
00:17:43,740 –> 00:17:48,000
business

433
00:17:45,240 –> 00:17:50,640
like how small are they because they

434
00:17:48,000 –> 00:17:54,059
can’t be back look they don’t have more

435
00:17:50,640 –> 00:17:56,100
than let’s call it tops and I wouldn’t

436
00:17:54,059 –> 00:17:57,960
know now because I’ve been out for yeah

437
00:17:56,100 –> 00:17:59,940
you know what would your number be of

438
00:17:57,960 –> 00:18:02,780
actually employed salaried people

439
00:17:59,940 –> 00:18:05,640
employed celery people like tops maybe

440
00:18:02,780 –> 00:18:08,760

  1. that’s what I would say but then

441
00:18:05,640 –> 00:18:11,640
there’s a lot of other players that are

442
00:18:08,760 –> 00:18:15,960
either like influencers in the community

443
00:18:11,640 –> 00:18:18,059
that get that are involved but I don’t

444
00:18:15,960 –> 00:18:21,059
think they’re salaried because when I

445
00:18:18,059 –> 00:18:22,679
went back to them and said like hey you

446
00:18:21,059 –> 00:18:24,480
need to offer me COBRA they said we

447
00:18:22,679 –> 00:18:26,700
don’t have 20 people employed like

448
00:18:24,480 –> 00:18:29,460
that’s the law yeah and I didn’t realize

449
00:18:26,700 –> 00:18:31,559
that because

450
00:18:29,460 –> 00:18:33,360
um I had no idea who like there were so

451
00:18:31,559 –> 00:18:34,919
many PL like Cooks in the kitchen I had

452
00:18:33,360 –> 00:18:37,500
no idea who would be employed and who

453
00:18:34,919 –> 00:18:39,480
would be contracted so I was like I just

454
00:18:37,500 –> 00:18:44,580
I’d say yeah I’d say cup

455
00:18:39,480 –> 00:18:46,260
top ten top 10 tops but also I think and

456
00:18:44,580 –> 00:18:49,620
you know kind of talking about that

457
00:18:46,260 –> 00:18:53,820
small business right they would be

458
00:18:49,620 –> 00:18:56,640
huge if they knew how to manage their

459
00:18:53,820 –> 00:18:58,440
money which they do not so one of my

460
00:18:56,640 –> 00:19:01,860
topics

461
00:18:58,440 –> 00:19:04,740
one of my tasks before Gina started was

462
00:19:01,860 –> 00:19:07,140
to review the budget and to give every

463
00:19:04,740 –> 00:19:10,700
Department a budget right so I have an

464
00:19:07,140 –> 00:19:13,080
MBA I I would hope that I think

465
00:19:10,700 –> 00:19:14,640
sometimes imposter syndrome doesn’t help

466
00:19:13,080 –> 00:19:15,780
but I would hope that I kind of know

467
00:19:14,640 –> 00:19:18,000
what I’m doing

468
00:19:15,780 –> 00:19:19,919
so one of my tasks was to review the

469
00:19:18,000 –> 00:19:23,760
budget and we were literally bleeding

470
00:19:19,919 –> 00:19:25,980
money and every comment was not around

471
00:19:23,760 –> 00:19:27,720
how do we solve bleeding money it was

472
00:19:25,980 –> 00:19:29,160
like we’ve got to let people go if we’re

473
00:19:27,720 –> 00:19:31,799
bleeding this much money so I said no

474
00:19:29,160 –> 00:19:34,620
what we need to do is we need to cause

475
00:19:31,799 –> 00:19:36,780
like a static line of budgeting that is

476
00:19:34,620 –> 00:19:38,880
only for employees and employees mental

477
00:19:36,780 –> 00:19:41,340
health so that where we stop causing

478
00:19:38,880 –> 00:19:42,780
stress on people and saying we’re going

479
00:19:41,340 –> 00:19:44,340
to let people go immediately oh my God

480
00:19:42,780 –> 00:19:46,799
we can’t make all the money with the

481
00:19:44,340 –> 00:19:48,660
money and then work out where it is that

482
00:19:46,799 –> 00:19:51,960
we’re bleeding money and the key place

483
00:19:48,660 –> 00:19:54,059
we were bleeding money was shipping

484
00:19:51,960 –> 00:19:57,240
that was the first one and then the

485
00:19:54,059 –> 00:19:58,919
second one was like miscellaneous

486
00:19:57,240 –> 00:20:01,740
spending like

487
00:19:58,919 –> 00:20:04,140
weird spending where we just pressed yes

488
00:20:01,740 –> 00:20:05,880
on approve everything

489
00:20:04,140 –> 00:20:08,280
um and those were the two spots where it

490
00:20:05,880 –> 00:20:10,980
was literally just like like a sieve

491
00:20:08,280 –> 00:20:12,900
leaking out of the business so if they

492
00:20:10,980 –> 00:20:14,580
could get that under control if they

493
00:20:12,900 –> 00:20:17,880
could get that under control they would

494
00:20:14,580 –> 00:20:20,100
be not a small business anymore no they

495
00:20:17,880 –> 00:20:22,380
they could do really well they just

496
00:20:20,100 –> 00:20:24,179
don’t know how they don’t want someone

497
00:20:22,380 –> 00:20:26,460
like myself or Nicola came in and

498
00:20:24,179 –> 00:20:28,679
started like you know opening the

499
00:20:26,460 –> 00:20:31,020
curtain and saying like your vendors are

500
00:20:28,679 –> 00:20:32,760
[ __ ] you can get this for cheaper you

501
00:20:31,020 –> 00:20:34,260
can make more of a profit but they don’t

502
00:20:32,760 –> 00:20:36,240
understand the difference between profit

503
00:20:34,260 –> 00:20:38,039
and revenue they don’t understand

504
00:20:36,240 –> 00:20:39,660
the idea that there’s two different

505
00:20:38,039 –> 00:20:42,539
metrics you need to look at you need to

506
00:20:39,660 –> 00:20:45,900
look at cost of goods and cost of goods

507
00:20:42,539 –> 00:20:47,580
sold gold right so they didn’t know that

508
00:20:45,900 –> 00:20:49,260
they called Everything cost of goods

509
00:20:47,580 –> 00:20:52,140
sold yeah right they called Everything

510
00:20:49,260 –> 00:20:53,700
cogs one’s a cog one is a cogs with an S

511
00:20:52,140 –> 00:20:55,020
I had to explain that to them and

512
00:20:53,700 –> 00:20:58,160
they’ve been in business for five years

513
00:20:55,020 –> 00:21:01,380
how why is this my job like

514
00:20:58,160 –> 00:21:03,120
and the fact that they never like rolled

515
00:21:01,380 –> 00:21:04,740
up the cost properly they didn’t include

516
00:21:03,120 –> 00:21:06,539
Customs they didn’t include shipping

517
00:21:04,740 –> 00:21:07,980
they didn’t includes warehousing fees

518
00:21:06,539 –> 00:21:10,080
like even if you’re just using a

519
00:21:07,980 –> 00:21:12,000
standard numeric like an average for

520
00:21:10,080 –> 00:21:14,520
warehousing fees you’re going to get a

521
00:21:12,000 –> 00:21:16,140
lot closer to the true cost of that item

522
00:21:14,520 –> 00:21:18,360
for the company so that you can put an

523
00:21:16,140 –> 00:21:21,000
adequate profit on it they just would

524
00:21:18,360 –> 00:21:22,980
slap the no the number that we would get

525
00:21:21,000 –> 00:21:24,660
from the manufacturing company like

526
00:21:22,980 –> 00:21:27,660
let’s say you approached me and said I

527
00:21:24,660 –> 00:21:30,419
want 10 000 units of this item this

528
00:21:27,660 –> 00:21:32,760
pencil and I said okay 10 000 units will

529
00:21:30,419 –> 00:21:34,860
be 10 cents each

530
00:21:32,760 –> 00:21:36,299
um and they would just say okay 10 cents

531
00:21:34,860 –> 00:21:39,360
that’s what it cost us to have this

532
00:21:36,299 –> 00:21:42,419
pencil then they would add 65 markup on

533
00:21:39,360 –> 00:21:45,539
it meanwhile they end up losing money

534
00:21:42,419 –> 00:21:48,539
because shipping is expensive duty is

535
00:21:45,539 –> 00:21:50,640
expensive you so on and so forth if you

536
00:21:48,539 –> 00:21:52,500
if you understand basic economics right

537
00:21:50,640 –> 00:21:54,480
like let’s go I’m talking like basic

538
00:21:52,500 –> 00:21:56,100
maths essentially not even basic

539
00:21:54,480 –> 00:21:58,679
economics if you just understanding

540
00:21:56,100 –> 00:22:00,960
basic economics and I know Gina can

541
00:21:58,679 –> 00:22:04,559
elaborate this but let’s say the product

542
00:22:00,960 –> 00:22:06,000
costs ten dollars and it costs five

543
00:22:04,559 –> 00:22:08,400
dollars to ship to you from the

544
00:22:06,000 –> 00:22:10,559
manufacturer and you sell it for twenty

545
00:22:08,400 –> 00:22:13,440
dollars technically you should be making

546
00:22:10,559 –> 00:22:17,400
a five dollar profit right what happens

547
00:22:13,440 –> 00:22:21,659
though is the customer let’s say it

548
00:22:17,400 –> 00:22:23,820
costs 15 to actually get to us and then

549
00:22:21,659 –> 00:22:25,559
you miscalculated the production cost so

550
00:22:23,820 –> 00:22:27,539
it’s actually costing twenty dollars to

551
00:22:25,559 –> 00:22:29,880
get to you you’ve charged five dollars

552
00:22:27,539 –> 00:22:32,159
for shipping and now you’ve sold it so

553
00:22:29,880 –> 00:22:34,980
now you’ve sold for 25 you’re

554
00:22:32,159 –> 00:22:36,720
essentially you know selling it at a

555
00:22:34,980 –> 00:22:39,659
loss at this point which is what is

556
00:22:36,720 –> 00:22:43,980
exactly right that’s exactly right the

557
00:22:39,659 –> 00:22:46,820
ship Spain is still a huge issue

558
00:22:43,980 –> 00:22:49,980
um and no one can understand

559
00:22:46,820 –> 00:22:53,159
why they are shipping things the way

560
00:22:49,980 –> 00:22:55,440
they are I mean they so they’ve switched

561
00:22:53,159 –> 00:22:58,140
since switched to sending everything out

562
00:22:55,440 –> 00:23:00,240
in either uh padded or

563
00:22:58,140 –> 00:23:03,659
mailer

564
00:23:00,240 –> 00:23:06,240
um which is yeah well they’re it is

565
00:23:03,659 –> 00:23:09,960
cheaper but they’re I mean they also

566
00:23:06,240 –> 00:23:13,320
like preach sustainability which

567
00:23:09,960 –> 00:23:17,039
please can I [ __ ] please can I go off

568
00:23:13,320 –> 00:23:19,340
on this nothing they do is done

569
00:23:17,039 –> 00:23:21,299
in an

570
00:23:19,340 –> 00:23:23,480
eco-conscious whatever the word you want

571
00:23:21,299 –> 00:23:26,400
to do environmentally responsible way

572
00:23:23,480 –> 00:23:28,440
nothing and that is one of the first

573
00:23:26,400 –> 00:23:30,780
things you see on their website and I am

574
00:23:28,440 –> 00:23:33,780
here to say they are lying to their

575
00:23:30,780 –> 00:23:36,000
consumers nothing they do is

576
00:23:33,780 –> 00:23:39,900
environmentally friendly when I

577
00:23:36,000 –> 00:23:42,000
attempted to make changes they

578
00:23:39,900 –> 00:23:44,280
first of all I wasn’t there long enough

579
00:23:42,000 –> 00:23:46,020
to actually see the changes through but

580
00:23:44,280 –> 00:23:50,640
I had started getting them to start

581
00:23:46,020 –> 00:23:53,159
looking at FSC paper and the CEO said

582
00:23:50,640 –> 00:23:55,440
the FSC paper there’s no difference

583
00:23:53,159 –> 00:23:57,720
between the regular paper I’m like no

584
00:23:55,440 –> 00:23:59,280
there wouldn’t be FSC means it’s

585
00:23:57,720 –> 00:24:00,900
sustainably stores the paper doesn’t

586
00:23:59,280 –> 00:24:02,940
change there’s no elements in the paper

587
00:24:00,900 –> 00:24:04,980
that’s different it just you have a

588
00:24:02,940 –> 00:24:06,659
chain of custody you can understand like

589
00:24:04,980 –> 00:24:09,419
you can see that it was sustainably

590
00:24:06,659 –> 00:24:12,539
sourced from a sustainable

591
00:24:09,419 –> 00:24:15,600
um you know Forest whatever it is so

592
00:24:12,539 –> 00:24:17,520
the fact that she’s in this industry

593
00:24:15,600 –> 00:24:21,059
where paper is used

594
00:24:17,520 –> 00:24:23,120
so like in predominantly and she doesn’t

595
00:24:21,059 –> 00:24:26,760
know the difference between an FSC

596
00:24:23,120 –> 00:24:28,980
certified item that’s made of paper and

597
00:24:26,760 –> 00:24:30,900
not just goes to show you the level of

598
00:24:28,980 –> 00:24:33,179
immaturity and inexperience we’re

599
00:24:30,900 –> 00:24:35,400
dealing with

600
00:24:33,179 –> 00:24:37,140
she also thought that one of the paper

601
00:24:35,400 –> 00:24:40,140
items

602
00:24:37,140 –> 00:24:42,419
um was completely on the market that she

603
00:24:40,140 –> 00:24:45,000
made it and it was a weight of a certain

604
00:24:42,419 –> 00:24:47,179
Paper whereas that paper has been

605
00:24:45,000 –> 00:24:50,460
readily available on the market for

606
00:24:47,179 –> 00:24:52,919
centuries years and years like decades

607
00:24:50,460 –> 00:24:55,559
like way before she was born like if I

608
00:24:52,919 –> 00:24:58,679
want if I said I want x amount of weight

609
00:24:55,559 –> 00:25:01,679
of this paper to any paper supplier

610
00:24:58,679 –> 00:25:03,780
whether it’s here Israel China Vietnam

611
00:25:01,679 –> 00:25:06,179
they’d be like you got it what color you

612
00:25:03,780 –> 00:25:08,520
want it is not specialty

613
00:25:06,179 –> 00:25:12,620
also the amount of plastic shrink wrap

614
00:25:08,520 –> 00:25:12,620
and stupid packaging that I got rid of

615
00:25:13,200 –> 00:25:18,480
the everything I was like this is all

616
00:25:15,299 –> 00:25:20,640
gotta go yeah well they still uh shrink

617
00:25:18,480 –> 00:25:22,980
wrap everything uh they did get rid of

618
00:25:20,640 –> 00:25:24,539
not recycling that was me I got rid of

619
00:25:22,980 –> 00:25:25,799
the belly band and the sticker on the

620
00:25:24,539 –> 00:25:27,659
back of the items because I was like

621
00:25:25,799 –> 00:25:30,900
there’s no reason for it a it’s extra

622
00:25:27,659 –> 00:25:32,820
labor B it’s extra money and C you’re

623
00:25:30,900 –> 00:25:35,820
already printing on the box just print

624
00:25:32,820 –> 00:25:38,159
the info on the box period

625
00:25:35,820 –> 00:25:39,960
they started sending out these uh

626
00:25:38,159 –> 00:25:42,299
mailers and they’re like well it’s more

627
00:25:39,960 –> 00:25:44,460
sustainable and it’s cheaper we’re

628
00:25:42,299 –> 00:25:46,559
trying to cut down on shipping costs I’m

629
00:25:44,460 –> 00:25:48,179
like how is it cutting down on shipping

630
00:25:46,559 –> 00:25:52,500
costs when you’re replacing entire

631
00:25:48,179 –> 00:25:54,779
orders because they are coming damaged

632
00:25:52,500 –> 00:25:56,640
I also don’t think that that’s just from

633
00:25:54,779 –> 00:25:58,799
the packaging they choose I just think

634
00:25:56,640 –> 00:26:00,360
that they’re not using vendors who are

635
00:25:58,799 –> 00:26:02,700
reputable

636
00:26:00,360 –> 00:26:04,980
yeah I mean and also I can tell you

637
00:26:02,700 –> 00:26:07,860
there’s no quality assurance in place

638
00:26:04,980 –> 00:26:09,900
for quality control there is a

639
00:26:07,860 –> 00:26:13,380
particular product right now that is on

640
00:26:09,900 –> 00:26:16,320
the market that I am astounded is still

641
00:26:13,380 –> 00:26:18,840
on the market it is a known issue and

642
00:26:16,320 –> 00:26:20,400
they have not dealt with that okay

643
00:26:18,840 –> 00:26:23,279
wait do we want to still talk about

644
00:26:20,400 –> 00:26:25,500
sustainability in this company or should

645
00:26:23,279 –> 00:26:28,020
we go off on can we just cause here for

646
00:26:25,500 –> 00:26:30,059
a second and remind people that if this

647
00:26:28,020 –> 00:26:32,279
podcast is something you enjoy we would

648
00:26:30,059 –> 00:26:34,500
love to hear from you you can find us on

649
00:26:32,279 –> 00:26:37,440
Instagram LinkedIn and YouTube at let’s

650
00:26:34,500 –> 00:26:39,539
break up toxic workplace stories sharing

651
00:26:37,440 –> 00:26:42,080
and subscribing really helps us feel

652
00:26:39,539 –> 00:26:42,080
validated

653
00:26:42,600 –> 00:26:46,799
Anonymous guest what would you like us

654
00:26:44,640 –> 00:26:50,400
to explain

655
00:26:46,799 –> 00:26:54,559
uh go I mean I’m good for either one I I

656
00:26:50,400 –> 00:26:54,559
am annoyed I mean the uh

657
00:26:54,840 –> 00:26:58,500
got me interested in the company because

658
00:26:56,700 –> 00:26:59,940
I kept seeing this ad on IG and I’m like

659
00:26:58,500 –> 00:27:01,260
what the [ __ ]

660
00:26:59,940 –> 00:27:03,779
and they could have just said it’s a

661
00:27:01,260 –> 00:27:06,720
 ] paint pen it is a [  ] same

662
00:27:03,779 –> 00:27:09,240
thing goodbye thank you we will bleed

663
00:27:06,720 –> 00:27:11,039
all of the products out just FYI for

664
00:27:09,240 –> 00:27:13,799
everybody involved in this conversation

665
00:27:11,039 –> 00:27:15,960
I will bleep out all of the yeah so we

666
00:27:13,799 –> 00:27:18,120
can refer to it as whatever but

667
00:27:15,960 –> 00:27:20,640
that but remember what I talked about

668
00:27:18,120 –> 00:27:23,580
the weight of paper that the CEO thought

669
00:27:20,640 –> 00:27:25,620
she came up with

670
00:27:23,580 –> 00:27:27,480
um that’s the same concept with the

671
00:27:25,620 –> 00:27:29,820
paint pens you’re talking about she

672
00:27:27,480 –> 00:27:32,520
thought she made them from scratch

673
00:27:29,820 –> 00:27:35,520
when she absolutely didn’t and she also

674
00:27:32,520 –> 00:27:38,760
thought that they’re assembled in China

675
00:27:35,520 –> 00:27:40,620
here’s the kicker I was told by multiple

676
00:27:38,760 –> 00:27:43,200
people within the organization that the

677
00:27:40,620 –> 00:27:45,240
ink was specialty made in Italy now if

678
00:27:43,200 –> 00:27:47,340
you know anything about sourcing China

679
00:27:45,240 –> 00:27:49,200
doesn’t source so they would use a

680
00:27:47,340 –> 00:27:50,580
vendor to Source the ink and then

681
00:27:49,200 –> 00:27:52,860
assemble the pen and make the different

682
00:27:50,580 –> 00:27:55,380
components the only way you’re getting

683
00:27:52,860 –> 00:27:58,320
specialty ink from outside of China is

684
00:27:55,380 –> 00:28:00,720
by doing it yourself or having a having

685
00:27:58,320 –> 00:28:03,240
a known vendor who does specialty Inc

686
00:28:00,720 –> 00:28:06,659
ordering the ink from them shipping it

687
00:28:03,240 –> 00:28:09,480
to the assembly so I asked the vendor I

688
00:28:06,659 –> 00:28:11,340
said hey is are you guys sourcing this

689
00:28:09,480 –> 00:28:13,860
ink from Italy or anywhere else outside

690
00:28:11,340 –> 00:28:15,779
of China and they were like no

691
00:28:13,860 –> 00:28:20,340
which I know because that’s how China

692
00:28:15,779 –> 00:28:22,380
works like so like the amen the the fact

693
00:28:20,340 –> 00:28:24,779
that the product the person who was

694
00:28:22,380 –> 00:28:28,380
doing product development before me and

695
00:28:24,779 –> 00:28:31,260
the CEO and CEO didn’t understand that

696
00:28:28,380 –> 00:28:33,120
was mind-blowing they were telling me

697
00:28:31,260 –> 00:28:36,120
blue in the face no no no it’s specialty

698
00:28:33,120 –> 00:28:39,059
ink from Italy and I was like there’s

699
00:28:36,120 –> 00:28:40,679
like that that doesn’t happen I’ve been

700
00:28:39,059 –> 00:28:43,200
to China I’ve been working with China

701
00:28:40,679 –> 00:28:45,240
for you know 18 something years like I

702
00:28:43,200 –> 00:28:46,559
know for a fact that doesn’t happen and

703
00:28:45,240 –> 00:28:47,940
so they were really annoyed when I was

704
00:28:46,559 –> 00:28:48,840
like by the way it’s not sourced in

705
00:28:47,940 –> 00:28:50,820
Italy

706
00:28:48,840 –> 00:28:52,860
like who came up with a [ __ ] room are

707
00:28:50,820 –> 00:28:55,080
you dumb [ __ ] like it was probably

708
00:28:52,860 –> 00:28:57,059
the CEO and CEO like it’s so [ __ ]

709
00:28:55,080 –> 00:28:58,740
stupid what a waste of my time why do I

710
00:28:57,059 –> 00:29:01,200
have to go on like a deep dive of that

711
00:28:58,740 –> 00:29:03,000
well they can’t like be honest with

712
00:29:01,200 –> 00:29:07,700
themselves I mean they

713
00:29:03,000 –> 00:29:10,380
are just in a different package I know

714
00:29:07,700 –> 00:29:12,419
but also I would like to take a little

715
00:29:10,380 –> 00:29:14,640
aside here just for a pat on the back

716
00:29:12,419 –> 00:29:17,279
for myself and to explain how this

717
00:29:14,640 –> 00:29:19,919
company actually works so I took the

718
00:29:17,279 –> 00:29:23,159
initiative to see if any of these big

719
00:29:19,919 –> 00:29:24,659
Brands like like

720
00:29:23,159 –> 00:29:26,760
um what’s the other one

721
00:29:24,659 –> 00:29:28,740
yeah and there was one other that they

722
00:29:26,760 –> 00:29:31,799
really liked so I approached each

723
00:29:28,740 –> 00:29:33,659
individual company and said hey like

724
00:29:31,799 –> 00:29:34,980
without being prompted I was like how

725
00:29:33,659 –> 00:29:36,419
cool would it be if they could private

726
00:29:34,980 –> 00:29:38,340
label because we know their pens are

727
00:29:36,419 –> 00:29:40,020
good also I was unsure if things were

728
00:29:38,340 –> 00:29:42,299
really not toxic because they hadn’t

729
00:29:40,020 –> 00:29:44,460
been tested in the proper way to really

730
00:29:42,299 –> 00:29:46,620
claim non-toxicity

731
00:29:44,460 –> 00:29:49,980
so I was like I I would feel so much

732
00:29:46,620 –> 00:29:52,380
better having a well-known manufacturer

733
00:29:49,980 –> 00:29:54,600
private label these pens so it can like

734
00:29:52,380 –> 00:29:57,960
Aleve some of the questions that I have

735
00:29:54,600 –> 00:30:00,020
about it so two of the three said no we

736
00:29:57,960 –> 00:30:03,000
don’t private label like these are our

737
00:30:00,020 –> 00:30:05,340
trademarked whatever patented pens you

738
00:30:03,000 –> 00:30:07,860
know go f yourself and I was like okay

739
00:30:05,340 –> 00:30:10,440
said we can’t private label but we’re

740
00:30:07,860 –> 00:30:12,000
very open to doing a collaboration and I

741
00:30:10,440 –> 00:30:13,860
thought that was pretty [ __ ] amazing

742
00:30:12,000 –> 00:30:16,320
because it would have been like the the

743
00:30:13,860 –> 00:30:19,440
company we were working for there our

744
00:30:16,320 –> 00:30:21,720
packaging but with custom curated colors

745
00:30:19,440 –> 00:30:24,240
within that packaging so it would be

746
00:30:21,720 –> 00:30:26,520
like a true collaboration and nobody

747
00:30:24,240 –> 00:30:28,080
else has that hey do you think do you

748
00:30:26,520 –> 00:30:30,600
think anyone else was as excited about

749
00:30:28,080 –> 00:30:33,559
it as I was I would have been excited

750
00:30:30,600 –> 00:30:36,480
yeah nobody I would have been excited

751
00:30:33,559 –> 00:30:38,580
nobody [  ] gave a [  ] and I was

752
00:30:36,480 –> 00:30:41,100
like this is [  ] a huge [  ] deal

753
00:30:38,580 –> 00:30:42,899
I I it was mind-blowing and I was going

754
00:30:41,100 –> 00:30:44,460
through with it and I was like it was

755
00:30:42,899 –> 00:30:46,200
like pulling teeth to get anything done

756
00:30:44,460 –> 00:30:47,520
and of course it hasn’t been

757
00:30:46,200 –> 00:30:49,620
collaborated with because without me

758
00:30:47,520 –> 00:30:52,140
nothing [ __ ] good happens in the

759
00:30:49,620 –> 00:30:54,539
product side the Ridiculousness the

760
00:30:52,140 –> 00:30:57,480
ridiculous I’ve just I’ve had it I’ve

761
00:30:54,539 –> 00:31:00,480
had it like come at me come at me for my

762
00:30:57,480 –> 00:31:03,240
opinion well they they don’t listen to

763
00:31:00,480 –> 00:31:05,940
well it’s obviously their employees with

764
00:31:03,240 –> 00:31:09,659
any sense and they don’t listen to any

765
00:31:05,940 –> 00:31:12,419
customers who have any like remotely

766
00:31:09,659 –> 00:31:14,520
negative I listen to customers I promise

767
00:31:12,419 –> 00:31:17,460
I did listen to customers and I tried

768
00:31:14,520 –> 00:31:19,679
really hard to help I did well it

769
00:31:17,460 –> 00:31:22,500
definitely was apparent when you guys

770
00:31:19,679 –> 00:31:24,659
left because it has since really like

771
00:31:22,500 –> 00:31:29,360
gone downhill it was like Albert Lee

772
00:31:24,659 –> 00:31:29,360
apparent that’s tough yeah tell us how

773
00:31:30,960 –> 00:31:36,419
to take a moment there thanks babe the

774
00:31:33,240 –> 00:31:38,340
quality uh like absolutely sucks the

775
00:31:36,419 –> 00:31:40,740
shipping I mean the shipping is just

776
00:31:38,340 –> 00:31:42,659
terrible it’s an ongoing like nightmare

777
00:31:40,740 –> 00:31:45,240
I I don’t know how they’re in business

778
00:31:42,659 –> 00:31:47,220
can you explain how it’s a nightmare

779
00:31:45,240 –> 00:31:49,020
with the shipping I’m curious because

780
00:31:47,220 –> 00:31:52,440
obviously I knew what the shipping

781
00:31:49,020 –> 00:31:54,299
problems were a year ago yeah so things

782
00:31:52,440 –> 00:31:56,520
might have changed and I was also very

783
00:31:54,299 –> 00:31:59,100
important to know yeah and I was also

784
00:31:56,520 –> 00:32:00,600
very clear about how we need to be like

785
00:31:59,100 –> 00:32:02,820
yeah it costs a little bit more but we

786
00:32:00,600 –> 00:32:04,200
can shave off costs in other places but

787
00:32:02,820 –> 00:32:07,039
we need to put things in boxes because

788
00:32:04,200 –> 00:32:11,220
people care about the products and

789
00:32:07,039 –> 00:32:12,960
making custom boxes that like three

790
00:32:11,220 –> 00:32:15,179
standard sizes and then you would just

791
00:32:12,960 –> 00:32:18,480
like put it in a like a recyclable

792
00:32:15,179 –> 00:32:20,820
bubble wrap that I was designing

793
00:32:18,480 –> 00:32:23,399
none of that has happened first of all

794
00:32:20,820 –> 00:32:26,399
the creative director who is mediocre at

795
00:32:23,399 –> 00:32:29,039
best pooh-pooed all of the ideas because

796
00:32:26,399 –> 00:32:30,779
they were not on brand I’m like oh is

797
00:32:29,039 –> 00:32:33,240
being on brand drawing like a 12 year

798
00:32:30,779 –> 00:32:35,340
old little flowers okay sorry we’re

799
00:32:33,240 –> 00:32:37,220
we’re way we’re way better than that now

800
00:32:35,340 –> 00:32:39,720
like go [ __ ] yourself

801
00:32:37,220 –> 00:32:43,220
I brought the heat today I’m in a shitty

802
00:32:39,720 –> 00:32:46,740
mood so like I’m like wow

803
00:32:43,220 –> 00:32:49,679
I [ __ ] went off but am I wrong Nicola

804
00:32:46,740 –> 00:32:51,179
no okay no you’re not so I’m curious

805
00:32:49,679 –> 00:32:53,279
enough from a customer’s perspective

806
00:32:51,179 –> 00:32:55,500
what is it right now that is the pain

807
00:32:53,279 –> 00:32:58,860
point so I don’t know the timeline

808
00:32:55,500 –> 00:33:00,179
exactly but I noticed around this time

809
00:32:58,860 –> 00:33:03,659
last year

810
00:33:00,179 –> 00:33:06,299
um so I I had just signed up for this

811
00:33:03,659 –> 00:33:08,039
says I got my March um

812
00:33:06,299 –> 00:33:11,039
it was packaged beautifully everything

813
00:33:08,039 –> 00:33:15,539
was perfect nothing was damaged then I

814
00:33:11,039 –> 00:33:19,019
get my June box and it comes in like a

815
00:33:15,539 –> 00:33:21,840
refrigerator box it is so giant and then

816
00:33:19,019 –> 00:33:24,899
there’s like a couple of those air

817
00:33:21,840 –> 00:33:26,460
um air pocket things to protect it it

818
00:33:24,899 –> 00:33:29,100
doesn’t like fill the box but there’s a

819
00:33:26,460 –> 00:33:30,779
few in there and it’s just like rolling

820
00:33:29,100 –> 00:33:33,419
around this huge referral so it’s a box

821
00:33:30,779 –> 00:33:38,220
in a box right it’s

822
00:33:33,419 –> 00:33:39,960
in a bigger box yeah so that was all

823
00:33:38,220 –> 00:33:42,620
right because nothing was damaged but I

824
00:33:39,960 –> 00:33:45,960
was like why did they ship it in this

825
00:33:42,620 –> 00:33:48,960
absurdly large box that that’s nothing

826
00:33:45,960 –> 00:33:50,760
else that is in here so then my next

827
00:33:48,960 –> 00:33:53,340
order and I don’t even remember when I

828
00:33:50,760 –> 00:33:56,700
ordered next but it came in an unpadded

829
00:33:53,340 –> 00:33:59,220
mailer and everything was beat to shape

830
00:33:56,700 –> 00:34:01,440
everything had dents in it not only like

831
00:33:59,220 –> 00:34:04,260
the boxes that things came in but the

832
00:34:01,440 –> 00:34:07,500
products inside the boxes were beat up

833
00:34:04,260 –> 00:34:08,520
and that was not like my only experience

834
00:34:07,500 –> 00:34:10,619
that was

835
00:34:08,520 –> 00:34:13,260
dozens if not hundreds of people’s

836
00:34:10,619 –> 00:34:15,720
experience everyone was bitching on

837
00:34:13,260 –> 00:34:17,339
these Facebook groups

838
00:34:15,720 –> 00:34:22,619
um on these fake Facebook Facebook pages

839
00:34:17,339 –> 00:34:25,379
either run by your company or associated

840
00:34:22,619 –> 00:34:28,740
with yeah associated with

841
00:34:25,379 –> 00:34:31,200
um and everyone was very unhappy but

842
00:34:28,740 –> 00:34:34,379
they and I emailed

843
00:34:31,200 –> 00:34:36,839
um you know customer service and

844
00:34:34,379 –> 00:34:39,960
mentioned like this doesn’t seem to be

845
00:34:36,839 –> 00:34:41,220
like effective maybe we should change it

846
00:34:39,960 –> 00:34:43,020
or maybe you should start shipping

847
00:34:41,220 –> 00:34:45,119
things in boxes again they’re like

848
00:34:43,020 –> 00:34:48,740
thanks for letting us know and nothing

849
00:34:45,119 –> 00:34:51,659
ever changed hey person

850
00:34:48,740 –> 00:34:53,879
so thankful that you reached out to us

851
00:34:51,659 –> 00:34:56,660
we don’t give a [ __ ] about your opinion

852
00:34:53,879 –> 00:34:59,119
[ __ ] right off

853
00:34:56,660 –> 00:35:01,980
goodbye

854
00:34:59,119 –> 00:35:05,099
yeah and instead of a heart emoji yeah

855
00:35:01,980 –> 00:35:07,800
yeah and instead of um offering to

856
00:35:05,099 –> 00:35:10,440
replace the items they said that they

857
00:35:07,800 –> 00:35:11,780
could give me like a 35 off my next

858
00:35:10,440 –> 00:35:15,119
order so

859
00:35:11,780 –> 00:35:18,240
that’s very interesting because they’re

860
00:35:15,119 –> 00:35:20,640
one of their mottos was we’ll do

861
00:35:18,240 –> 00:35:23,760
anything what was it exactly everything

862
00:35:20,640 –> 00:35:25,440
like it was a motto around

863
00:35:23,760 –> 00:35:27,240
um providing customers with the best

864
00:35:25,440 –> 00:35:29,220
service there we go lots of companies

865
00:35:27,240 –> 00:35:31,140
are like the customers 100 right all the

866
00:35:29,220 –> 00:35:33,420
time and we’ll fix it like yes that’s

867
00:35:31,140 –> 00:35:35,280
essentially what it was customer’s right

868
00:35:33,420 –> 00:35:37,140
will make it better and we’ll make it

869
00:35:35,280 –> 00:35:38,640
better for them if there’s an issue yeah

870
00:35:37,140 –> 00:35:41,520
so it’s very interesting to know that

871
00:35:38,640 –> 00:35:45,540
they did not do that yeah well it was

872
00:35:41,520 –> 00:35:48,720
interesting because it was like and it’s

873
00:35:45,540 –> 00:35:51,960
been this way on uh they had a fall

874
00:35:48,720 –> 00:35:53,400
release they where they did that uh like

875
00:35:51,960 –> 00:35:56,160
fan favorite

876
00:35:53,400 –> 00:35:57,900
um we bring back bring back these

877
00:35:56,160 –> 00:36:01,320
products that everyone really loved but

878
00:35:57,900 –> 00:36:03,900
they miss this printed one and instead

879
00:36:01,320 –> 00:36:06,960
of sending out the right product or

880
00:36:03,900 –> 00:36:10,140
refunding everyone’s money they offered

881
00:36:06,960 –> 00:36:12,480
a like a 25 percent discount on the next

882
00:36:10,140 –> 00:36:13,800
order or you could get half of your

883
00:36:12,480 –> 00:36:15,900
money back

884
00:36:13,800 –> 00:36:19,680
so here here’s what I have to say about

885
00:36:15,900 –> 00:36:22,140
that is that I placed that order the

886
00:36:19,680 –> 00:36:25,260
bring back the favorite ones

887
00:36:22,140 –> 00:36:26,940
so a little a little background on that

888
00:36:25,260 –> 00:36:29,400
is that

889
00:36:26,940 –> 00:36:32,099
um I was encouraging the company listen

890
00:36:29,400 –> 00:36:35,760
we should utilize reordering it’s quick

891
00:36:32,099 –> 00:36:37,740
you don’t need a sample you

892
00:36:35,760 –> 00:36:39,839
um if it’s an exact reorder you’re good

893
00:36:37,740 –> 00:36:43,560
to go so they were like that’s a great

894
00:36:39,839 –> 00:36:46,020
idea right okay so they asked me what’s

895
00:36:43,560 –> 00:36:48,420
the timeline looking for if we do a

896
00:36:46,020 –> 00:36:51,060
reorder so in my head I’m thinking we’re

897
00:36:48,420 –> 00:36:53,579
going to reorder like five skus maybe 10

898
00:36:51,060 –> 00:36:57,720
skus Max because that’s the standard

899
00:36:53,579 –> 00:36:59,880
that’s a standard you do okay so the CEO

900
00:36:57,720 –> 00:37:02,460
is supposed to give me the order so

901
00:36:59,880 –> 00:37:05,040
she’s late I’m giving me the order when

902
00:37:02,460 –> 00:37:09,839
I open the order it is literally over

903
00:37:05,040 –> 00:37:12,300
200 skus literally it took me a full day

904
00:37:09,839 –> 00:37:14,540
to get all the purchase orders out to

905
00:37:12,300 –> 00:37:18,060
the different vendors then I was

906
00:37:14,540 –> 00:37:19,380
chastised when I was told when I told

907
00:37:18,060 –> 00:37:21,359
them listen we’re not going to make the

908
00:37:19,380 –> 00:37:24,960
enhance date like there’s no possible

909
00:37:21,359 –> 00:37:27,540
way and I was told and then the CEO went

910
00:37:24,960 –> 00:37:29,700
around me to the vendor bullied him into

911
00:37:27,540 –> 00:37:30,359
saying something different didn’t tell

912
00:37:29,700 –> 00:37:32,400
me

913
00:37:30,359 –> 00:37:34,020
and then I was told why didn’t I come up

914
00:37:32,400 –> 00:37:36,060
with a solution does anyone have

915
00:37:34,020 –> 00:37:38,880
anything to say about that how is it my

916
00:37:36,060 –> 00:37:40,560
problem when a you are I’m going from

917
00:37:38,880 –> 00:37:43,200
thinking one thing then I open this

918
00:37:40,560 –> 00:37:45,060
 ] [  ] and it’s literally 200 skus

919
00:37:43,200 –> 00:37:46,920
and I know there’s no way in the

920
00:37:45,060 –> 00:37:49,260
production industry that you can make

921
00:37:46,920 –> 00:37:50,760
that in 10 days and then get it on a

922
00:37:49,260 –> 00:37:53,880
boat even if we’re shipping with the

923
00:37:50,760 –> 00:37:55,380
fast service right how but yet somehow

924
00:37:53,880 –> 00:37:58,140
it was my fault that I didn’t give them

925
00:37:55,380 –> 00:37:59,099
a solution in what world is that is that

926
00:37:58,140 –> 00:38:01,579
okay

927
00:37:59,099 –> 00:38:04,700
I would actually like feedback

928
00:38:01,579 –> 00:38:06,960
crickets uh we’re not shipping space

929
00:38:04,700 –> 00:38:09,180
Specialists we’re not shipping crickets

930
00:38:06,960 –> 00:38:12,359
no but that I think that is a great

931
00:38:09,180 –> 00:38:14,880
indication of what the unrealistic

932
00:38:12,359 –> 00:38:17,640
expectations and demands were of this

933
00:38:14,880 –> 00:38:20,400
company excuse me can we Circle back to

934
00:38:17,640 –> 00:38:22,500
unrealistic expectations can we please

935
00:38:20,400 –> 00:38:24,300
[ __ ] Circle back to unrealistic

936
00:38:22,500 –> 00:38:28,200
expectations I just want to reiterate

937
00:38:24,300 –> 00:38:30,420
like 200 skus two [ __ ] hundreds I’m

938
00:38:28,200 –> 00:38:33,660
gonna reiterate this I’m going to take

939
00:38:30,420 –> 00:38:36,599
that and I’m going to say let me tell

940
00:38:33,660 –> 00:38:38,820
you about unrealistic expectations there

941
00:38:36,599 –> 00:38:40,220
was a particular product that we were

942
00:38:38,820 –> 00:38:43,200
going to create

943
00:38:40,220 –> 00:38:45,660
specifically for our staff

944
00:38:43,200 –> 00:38:48,180
we’re gonna stop right here this is the

945
00:38:45,660 –> 00:38:50,160
end of part one and we would love for

946
00:38:48,180 –> 00:38:52,260
you to head over to part two we’re gonna

947
00:38:50,160 –> 00:38:54,480
release it tomorrow morning so please

948
00:38:52,260 –> 00:38:56,700
get ready we are going to continue this

949
00:38:54,480 –> 00:38:58,680
conversation and tell you more about the

950
00:38:56,700 –> 00:39:01,640
unrealistic expectations that were

951
00:38:58,680 –> 00:39:01,640
placed on us

952
00:39:02,099 –> 00:39:06,119
thank you for joining us today if you

953
00:39:04,380 –> 00:39:08,760
would like to share your story we would

954
00:39:06,119 –> 00:39:10,440
love to hear from you also leaving a

955
00:39:08,760 –> 00:39:12,119
review helps us create more content

956
00:39:10,440 –> 00:39:14,400
because it shows us there is an interest

957
00:39:12,119 –> 00:39:15,960
in this topic for those of our listeners

958
00:39:14,400 –> 00:39:18,300
who do better with reading we have

959
00:39:15,960 –> 00:39:22,520
closed caption available on YouTube see

960
00:39:18,300 –> 00:39:22,520
you next week same time gameplay

Part 2

1
00:00:00,179 –> 00:00:05,220
this podcast may contain adult themes

2
00:00:03,120 –> 00:00:07,919
this podcast is for entertainment

3
00:00:05,220 –> 00:00:10,080
purposes only the views and opinions in

4
00:00:07,919 –> 00:00:12,420
this podcast are expressly our own when

5
00:00:10,080 –> 00:00:13,400
I get into the workplace I like to [ __ ]

6
00:00:12,420 –> 00:00:15,660
[ __ ] up

7
00:00:13,400 –> 00:00:19,140
honestly every time I try to do

8
00:00:15,660 –> 00:00:22,560
something fun or exciting you make it

9
00:00:19,140 –> 00:00:24,960
not that way hey are you tired of toxic

10
00:00:22,560 –> 00:00:27,539
workplaces and Nativity that comes with

11
00:00:24,960 –> 00:00:29,880
them we hear you and we’re here to shake

12
00:00:27,539 –> 00:00:31,920
things up welcome to let’s break up

13
00:00:29,880 –> 00:00:34,620
toxic workplace Stories the podcast

14
00:00:31,920 –> 00:00:37,260
that’s all about breaking up with the

15
00:00:34,620 –> 00:00:40,140
workplace toxicity I’m Nicola and I’m

16
00:00:37,260 –> 00:00:42,059
here with my co-host Gina together we’re

17
00:00:40,140 –> 00:00:44,340
going to explore real life experiences

18
00:00:42,059 –> 00:00:46,860
of workplace toxicity and offer a sense

19
00:00:44,340 –> 00:00:49,140
of encouragement and unity that’s right

20
00:00:46,860 –> 00:00:51,420
we’re tackling the tough topic of

21
00:00:49,140 –> 00:00:53,340
negativity in the workplace so join us

22
00:00:51,420 –> 00:00:55,860
each week as we explore the various

23
00:00:53,340 –> 00:00:57,899
forms of toxicity in the workplace we’ll

24
00:00:55,860 –> 00:00:59,640
be interviewing guests to share their

25
00:00:57,899 –> 00:01:01,500
experiences and offer practical

26
00:00:59,640 –> 00:01:04,080
solutions for dealing with workplace

27
00:01:01,500 –> 00:01:06,119
toxicity let’s break up is quickly

28
00:01:04,080 –> 00:01:08,100
becoming the go-to source for anyone

29
00:01:06,119 –> 00:01:10,140
looking to share and then ditch the

30
00:01:08,100 –> 00:01:12,659
drama and help you break up with those

31
00:01:10,140 –> 00:01:15,659
toxic workplaces thanks for tuning in

32
00:01:12,659 –> 00:01:17,820
and don’t forget to like subscribe and

33
00:01:15,659 –> 00:01:20,060
tell all your friends in this week’s

34
00:01:17,820 –> 00:01:20,060
episode

35
00:01:20,340 –> 00:01:26,640
welcome to part two of our two-part

36
00:01:23,820 –> 00:01:29,159
series around a member of the community

37
00:01:26,640 –> 00:01:32,220
asking us some questions about the first

38
00:01:29,159 –> 00:01:34,200
couple of episodes that we released so

39
00:01:32,220 –> 00:01:36,360
it is a follow-up episode and we’re

40
00:01:34,200 –> 00:01:38,100
gonna get straight back into it we will

41
00:01:36,360 –> 00:01:41,220
rewind just a little bit so that you

42
00:01:38,100 –> 00:01:43,100
know what’s coming up and kind of go

43
00:01:41,220 –> 00:01:46,220
straight into it from there

44
00:01:43,100 –> 00:01:48,540
crickets uh we’re not shippings best

45
00:01:46,220 –> 00:01:50,759
Specialists we’re not shipping crickets

46
00:01:48,540 –> 00:01:53,939
no with that I think that is a great

47
00:01:50,759 –> 00:01:56,460
indication of what the unrealistic

48
00:01:53,939 –> 00:01:59,280
expectations and demands were of this

49
00:01:56,460 –> 00:02:01,799
company excuse me can we Circle back to

50
00:01:59,280 –> 00:02:04,079
unrealistic expectations can we please

51
00:02:01,799 –> 00:02:05,880
[ __ ] Circle back to unrealistic

52
00:02:04,079 –> 00:02:09,680
expectations I just want to reiterate

53
00:02:05,880 –> 00:02:09,680
like 200 skus

54
00:02:12,020 –> 00:02:18,360
and I’m going to say let me tell you

55
00:02:15,360 –> 00:02:20,580
about unrealistic expectations there was

56
00:02:18,360 –> 00:02:25,200
a particular product that we were going

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to create specifically for our staff we

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had planned because each team in the

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organization was a particular color so

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you guys find the color okay it just

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made it easier to see really on the on

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the strategy and then was just adopted

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and that’s kind of how it happened

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anyway so each team had a color

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and we thought as a nice way to make

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like bring mental health home to the

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staff is we would make these bundles

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specifically for your color part of that

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was we want to promote the product to

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our staff so that they’re using the

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product and we would specifically make

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the kind of let’s say core product in

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the team colors there are four colors we

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were supposed to oh because there’s only

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tops 20 employees we were only supposed

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to order 50.

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of each color someone [ __ ] up and

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ordered five thousand I know exactly who

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did that I know you did that you’re

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fired I had four days to work out how to

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sell those and this person who made that

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huge mistake didn’t lose their job nor

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oh I think that’s something not the last

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mistake that was not the first nor was

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it the last no and I from what I like to

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say that the product plan that I

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delivered within four days four days I

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think tops I ended up pushing it out

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another couple of days so let’s call it

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00:03:53,340 –> 00:03:59,099
a week let’s call it a week tops but

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within a week I had a sales plan I had a

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way to kind of offload all of the

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product

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and I coupled it with a particular like

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online service as well to make it extra

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impactful in one week I think that’s

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impressive and I think I think our

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mysterious yes no it’s exactly which

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products we’re talking about it was like

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a big because the C CEO had panicked

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about the fact that we had now all of

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the stock that we needed to sell and

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literally gave me a week so I worked

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probably 20 hours a year the best way to

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fix that kind of thing when somebody

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makes a huge issue like somebody here’s

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the thing though this person would order

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it but the CEO would have to pay it so

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between those two [ __ ] idiots neither

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of them noticed that they were five

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thousand instead of 50. so everyone has

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her to play in that from the product

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side how does that happen

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how does that [ __ ] happen I don’t

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understand I don’t know I think I did I

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think given the I I feel like mysterious

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guest knows that because they know the

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product I feel like considering now that

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you know I only had a week to deliver

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that entire like set that entire Suite

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of things

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I feel like I did pretty okay honestly

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it was Flawless it seemed very

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intentional in that like it was planned

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so yeah thanks babe that’s why I’m good

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at my job and that was nothing my

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[ __ ] little violin yes but so um the

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best way to fix that kind of major [ __ ]

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up is to let go of the person who made

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the major [ __ ] up

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but here’s my theory on that if the CEO

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had to pay out on it and she missed the

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[ __ ] up she can’t let go of someone

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because she has a responsibility in that

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[ __ ] up too so if she lets go the

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product person who was ordering that

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then she you know that would be

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hypocritical that’s probably what

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happened it seems like there’s a lack of

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responsibility I mean definitely from

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the top down because they are constantly

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you know blaming things on oh we’re a

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small business and we’re a small team

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and we’re still learning how to do this

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and you know there’s no accountability

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taken they don’t come back and say like

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hey we did mess up and we’re gonna try

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and like fix this there’s just they like

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cover all you know bad press or if

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anyone tries to criticize or make

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suggestions on how to change things they

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just delete or censor it and move on I

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raised a lot of times that we needed a

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PR plan if something goes bad

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um and that’s what because I said that’s

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a huge strategical organizational risk

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that really concerns me it’s the one

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thing that keeps me up at night is if

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something goes wrong what do we do and

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there was no business continuity

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planning there was no what do we do in

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an emergency specifically around PR

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um so it was just for me there was like

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a huge contention points is um but but

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also everything was a problem like

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everything was a fire so it was like a

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continual so I kind of liken it like we

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know we have to do something but we

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can’t get to that point because we’re so

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busy with everything else that we have

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to [ __ ] get through but I mean well

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that’s exactly what it was

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instead of like focusing on how they can

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improve their like too busy spying on a

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like a private can we talk about that oh

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my God can we please talk about that

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okay I that was me that was me spying

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well not this most recent oh no no no

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we’ll come we’ll come back to that but

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yeah so

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something that was really important to

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me was the negative feedback and I felt

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that we can’t make improvements or

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change the way that we deliver things if

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we don’t have the full picture and we

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can’t make things better for people

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again if we don’t have the full picture

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so absolutely did we spy on that group

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because the best information was coming

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out of that group and the best way to

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deal with like to get ahead of shipping

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issues or to get ahead of manufacturing

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faults or like all of these things

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to get a hit of it it would be better

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for us to know the full picture however

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that then got taken to a whole nother

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level

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where the entire

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of Gina’s team tried to see themselves

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into that

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for alternate purposes

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more so to feedback issues or like and

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not use it to not use it for the greater

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good but use it to kind of feed this

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um

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I don’t know kind of like feed this kind

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of gossipy culture right and we were

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like no we can summarize like our job we

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can summarize this information and the

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feedback from our customers and give you

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the summarized version you don’t need

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00:09:05,820 –> 00:09:10,380
all the details like we love the details

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00:09:07,920 –> 00:09:11,160
but we will give you the summarized

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version

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now what was really interesting is if

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there was something really big coming

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through I would go to the CEO and say

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hey something Big’s coming up be aware

219
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strap yourself in what I found out after

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maybe the first three times of doing

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that

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um was that she would instantaneously

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knee-jerk reaction something that would

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go totally off to one person just one

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person needed to say something super

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negative and then I would have to change

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an entire marketing plan to suit that

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one person who’s commented something

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negative

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and I’m like no that’s not the point no

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no you have to change it because

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obviously people aren’t happy I’m like

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one person is unhappy and they’re just

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noisy so all good right it’s like you

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can’t please all the people all the time

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no and then we’d have to change like

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we’ve been working you know weeks on

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something and then we’d have to change

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it within hours she would do the same

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thing with product too and I’m like the

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00:10:06,600 –> 00:10:11,760
shit’s already in the warehouse

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we can’t do anything about it at this

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point we should have checked it they

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should have been quality control first

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can I can I take a little side note on

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quality control please the timing from

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when the request would come from the CEO

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or CEO to the time they expected it to

249
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be in a United States Warehouse gave us

250
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absolutely zero time to do quality

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control and that’s not how I roll so my

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whole thing was I wanted to start

253
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scheduling out six months in advance

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which at best they were doing two months

255
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which is in in production it’s it’s

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always going to be super [ __ ] tight

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so I was getting us to that point but

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then I resigned oh no I’m sorry I was on

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95.

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um anyway so okay so coming back to the

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the seated information so Gina’s team

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then started seeding their own

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00:11:00,000 –> 00:11:05,880
thing that they were doing in that group

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by that point I’d left so don’t know

265
00:11:05,880 –> 00:11:11,600
what unfolded from that point onwards

266
00:11:08,100 –> 00:11:16,500
what happened most recently was someone

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who followed you on your you know own uh

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social platform

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00:11:18,240 –> 00:11:24,480
um caught wind of the podcast and just

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put it in this group that was not

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00:11:24,480 –> 00:11:30,480
specifically associated with your former

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workplace but was basically this whole

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00:11:30,480 –> 00:11:34,079
thing it was a location because I know

274
00:11:32,760 –> 00:11:36,000
the group I know which group we’re

275
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talking about it basically a Facebook

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00:11:36,000 –> 00:11:43,019
group where people could openly Converse

277
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about not just one brand but many brand

278
00:11:43,019 –> 00:11:48,660
issues yes okay exactly yeah um so what

279
00:11:47,100 –> 00:11:50,279
happened there because I think I I

280
00:11:48,660 –> 00:11:52,200
didn’t understand it like I was getting

281
00:11:50,279 –> 00:11:54,839
it second hand from Nicola and I was

282
00:11:52,200 –> 00:11:56,700
like so confused I kind of understood

283
00:11:54,839 –> 00:11:58,500
what happened but I kind of also didn’t

284
00:11:56,700 –> 00:12:01,920
understand because we said Gina and I

285
00:11:58,500 –> 00:12:03,600
said it was like the USSR looks like

286
00:12:01,920 –> 00:12:05,579
we’d gone back to the Cold War it was

287
00:12:03,600 –> 00:12:08,880
weird

288
00:12:05,579 –> 00:12:11,880
so yeah so this one person caught one of

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00:12:08,880 –> 00:12:14,820
your podcast said uh you know this is

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00:12:11,880 –> 00:12:16,680
really eye-opening I think I’m

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00:12:14,820 –> 00:12:18,180
personally gonna take a step back from

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this company

293
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um if anybody else wants to give it a

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listen go ahead I’m not going to get

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into specifics I think we can all pretty

296
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like uh come to the conclusion about

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like what company they’re referring to

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um

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00:12:30,779 –> 00:12:34,920
but I’m just going to leave this here

300
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for anyone who wants to listen so a

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bunch of people

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um listen and we’re like oh my gosh

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that’s like I had no idea this is really

304
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eye-opening and this like makes sense as

305
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to why we’re seeing the things we’re

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seeing on the consumer side well whoever

307
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was like seated in that group to spy on

308
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everyone

309
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took it back to headquarters and they

310
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sent a personal email I think it was

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directly from like one of the top

312
00:13:02,220 –> 00:13:08,459
members either the CEO or the CEO and

313
00:13:05,639 –> 00:13:12,600
basically said that you know you guys

314
00:13:08,459 –> 00:13:14,339
are disgruntled employees and uh to pay

315
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no mind and they were

316
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they said it in a way that was

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threatening but they

318
00:13:18,480 –> 00:13:22,139
didn’t threaten anything it was almost

319
00:13:20,760 –> 00:13:23,639
like they were threatening to like

320
00:13:22,139 –> 00:13:26,820
Blacklist them

321
00:13:23,639 –> 00:13:29,760
but the exactly a customer

322
00:13:26,820 –> 00:13:31,740
yeah so it was very strange engineering

323
00:13:29,760 –> 00:13:34,620
our information

324
00:13:31,740 –> 00:13:38,339
yes it doesn’t name which doesn’t name

325
00:13:34,620 –> 00:13:42,240
them which so here’s what here’s I call

326
00:13:38,339 –> 00:13:44,880
that a tell they’re scared yes because

327
00:13:42,240 –> 00:13:47,700
we’re actually speaking the truth and

328
00:13:44,880 –> 00:13:50,100
people can now put the connect the dots

329
00:13:47,700 –> 00:13:50,820
and be like that’s why this is so [ __ ]

330
00:13:50,100 –> 00:13:53,040
up

331
00:13:50,820 –> 00:13:55,740
but they don’t take up accountability

332
00:13:53,040 –> 00:13:57,000
for anything they don’t say wait let me

333
00:13:55,740 –> 00:13:59,339
stop for a second

334
00:13:57,000 –> 00:14:01,320
have we really created a toxic workplace

335
00:13:59,339 –> 00:14:04,380
can we make it better for our employees

336
00:14:01,320 –> 00:14:05,940
because their idea is fantastic right on

337
00:14:04,380 –> 00:14:08,279
paper it’s fantastic they should be

338
00:14:05,940 –> 00:14:10,260
killing the game but they’re not because

339
00:14:08,279 –> 00:14:13,560
they can’t get out of their own way

340
00:14:10,260 –> 00:14:16,019
yes and it’s now the toxicity is like

341
00:14:13,560 –> 00:14:18,420
trickled into but that letter whatever

342
00:14:16,019 –> 00:14:21,180
email they sent shows their [ __ ]

343
00:14:18,420 –> 00:14:22,800
toxicity like that’s their true colors

344
00:14:21,180 –> 00:14:26,459
right yeah

345
00:14:22,800 –> 00:14:29,220
and how [ __ ] up is it to like admit

346
00:14:26,459 –> 00:14:31,680
you have a spy in this private Facebook

347
00:14:29,220 –> 00:14:33,779
group and then to single out this one

348
00:14:31,680 –> 00:14:35,459
person and like reach out to them

349
00:14:33,779 –> 00:14:37,139
instead of I don’t know saying something

350
00:14:35,459 –> 00:14:38,700
to your whole customer base like hey

351
00:14:37,139 –> 00:14:40,500
this is what’s being said and this is

352
00:14:38,700 –> 00:14:42,600
how we’re gonna improve it it’s like

353
00:14:40,500 –> 00:14:45,180
because because we’re speaking the truth

354
00:14:42,600 –> 00:14:47,339
mystery guess so they can’t dispute it

355
00:14:45,180 –> 00:14:49,440
so what they have to do is point the

356
00:14:47,339 –> 00:14:52,199
finger at us that we’re disgruntled let

357
00:14:49,440 –> 00:14:53,760
me tell you my decision to resign was

358
00:14:52,199 –> 00:14:57,320
the best thing I could have ever done

359
00:14:53,760 –> 00:14:59,820
and their stupidity in business by then

360
00:14:57,320 –> 00:15:01,500
firing me and then giving me Severance

361
00:14:59,820 –> 00:15:03,300
which I was never entitled to I wasn’t

362
00:15:01,500 –> 00:15:05,220
even there long enough that just goes to

363
00:15:03,300 –> 00:15:07,680
show you how stupid they really are when

364
00:15:05,220 –> 00:15:09,839
it comes to True business acumen

365
00:15:07,680 –> 00:15:12,300
I’ve never felt better it was like a

366
00:15:09,839 –> 00:15:14,579
weight off like yes I was like reeling

367
00:15:12,300 –> 00:15:16,860
from it because I was like starting to

368
00:15:14,579 –> 00:15:18,480
get down the rabbit hole two days later

369
00:15:16,860 –> 00:15:22,320
I was [ __ ] killing it doing something

370
00:15:18,480 –> 00:15:25,740
else like I’m sorry I am not disgruntled

371
00:15:22,320 –> 00:15:27,899
I am relieved yeah I’m gruntled I would

372
00:15:25,740 –> 00:15:29,220
say that I was horribly depressed

373
00:15:27,899 –> 00:15:33,839
because we were talking about this

374
00:15:29,220 –> 00:15:36,600
Amelia where I believed I strongly

375
00:15:33,839 –> 00:15:39,839
believed that these people were my

376
00:15:36,600 –> 00:15:41,300
friends I believed that that’s your

377
00:15:39,839 –> 00:15:43,620
first mistake

378
00:15:41,300 –> 00:15:45,300
you’re right I know that that was my

379
00:15:43,620 –> 00:15:47,820
first mistake but I believe that these

380
00:15:45,300 –> 00:15:51,779
people were my friends I believed that

381
00:15:47,820 –> 00:15:55,920
there was some modicum of decency which

382
00:15:51,779 –> 00:15:58,279
I was blindsided by because I didn’t

383
00:15:55,920 –> 00:16:01,800
get that well

384
00:15:58,279 –> 00:16:04,620
the frustration like you know they’re so

385
00:16:01,800 –> 00:16:09,779
big on Mental Health which is laughable

386
00:16:04,620 –> 00:16:14,880
in itself no they’re not absolutely yeah

387
00:16:09,779 –> 00:16:16,220
luxury good to a you know uh struggling

388
00:16:14,880 –> 00:16:19,980
like

389
00:16:16,220 –> 00:16:22,620
yeah Community who most are probably in

390
00:16:19,980 –> 00:16:24,300
some sort of like Financial Peril

391
00:16:22,620 –> 00:16:27,360
um and then they’re just like can they

392
00:16:24,300 –> 00:16:29,760
continue to like Target them and exploit

393
00:16:27,360 –> 00:16:33,240
them you know for and I think that was

394
00:16:29,760 –> 00:16:36,660
my biggest regret that I didn’t that I

395
00:16:33,240 –> 00:16:40,320
because like the narrative the COO spins

396
00:16:36,660 –> 00:16:42,779
is compelling right like this whole idea

397
00:16:40,320 –> 00:16:44,880
started because it helped her yeah and

398
00:16:42,779 –> 00:16:47,639
she has you know she has some issues

399
00:16:44,880 –> 00:16:51,300
that it helped her work through fine

400
00:16:47,639 –> 00:16:52,199
The Narrative is super compelling and it

401
00:16:51,300 –> 00:16:55,860
got me

402
00:16:52,199 –> 00:16:58,680
but one of the first things that one of

403
00:16:55,860 –> 00:17:00,959
my first realizations was the fact that

404
00:16:58,680 –> 00:17:02,399
at one of the main meetings with all the

405
00:17:00,959 –> 00:17:05,280
department heads

406
00:17:02,399 –> 00:17:07,740
one of the c-suite people I couldn’t

407
00:17:05,280 –> 00:17:09,360
can’t remember it was the cor CEO said I

408
00:17:07,740 –> 00:17:12,000
don’t think we should ask about mental

409
00:17:09,360 –> 00:17:14,040
health to our like direct reports like

410
00:17:12,000 –> 00:17:15,679
it takes too much time

411
00:17:14,040 –> 00:17:17,880
or something to that

412
00:17:15,679 –> 00:17:19,740
you know wait that’s okay so we had

413
00:17:17,880 –> 00:17:22,860
Matrix that we had to report on weekly

414
00:17:19,740 –> 00:17:27,059
and I said when we were creating the

415
00:17:22,860 –> 00:17:29,820
Matrix I said if we’re going to preach

416
00:17:27,059 –> 00:17:33,360
that we are a mental health focused

417
00:17:29,820 –> 00:17:35,940
organization then we need a metric that

418
00:17:33,360 –> 00:17:38,720
measures how we discuss mental health

419
00:17:35,940 –> 00:17:41,640
with our staff

420
00:17:38,720 –> 00:17:43,860
we need to walk the talk right we need

421
00:17:41,640 –> 00:17:46,400
to show that we are delivering what we

422
00:17:43,860 –> 00:17:46,400
believe right

423
00:17:48,620 –> 00:17:51,660
has your mental health this week it’s

424
00:17:50,640 –> 00:17:52,919
like I’m not going to tell you how my

425
00:17:51,660 –> 00:17:55,679
mental health is this week because I’m

426
00:17:52,919 –> 00:17:57,179
expecting the message so and if I tell

427
00:17:55,679 –> 00:17:59,280
you something negative it’s going to be

428
00:17:57,179 –> 00:18:01,140
completely dismissed anyway because the

429
00:17:59,280 –> 00:18:02,940
level of toxic positivity within the

430
00:18:01,140 –> 00:18:05,820
organization there it is means that you

431
00:18:02,940 –> 00:18:07,559
cannot be negative oh I’m sorry let me

432
00:18:05,820 –> 00:18:10,020
tell you that I’ve been working 20 hours

433
00:18:07,559 –> 00:18:11,820
a day for the last seven days because

434
00:18:10,020 –> 00:18:13,679
you don’t give me any opportunity to

435
00:18:11,820 –> 00:18:15,900
take time off and when I do take time

436
00:18:13,679 –> 00:18:19,980
off you’re literally messaging me from

437
00:18:15,900 –> 00:18:22,500
morning to night like tell me even even

438
00:18:19,980 –> 00:18:24,600
if you would say something like to to

439
00:18:22,500 –> 00:18:27,480
like say you know I’m really not happy

440
00:18:24,600 –> 00:18:29,940
with how XYZ was handled they would just

441
00:18:27,480 –> 00:18:32,280
be like Oh I’m sorry to hear that like

442
00:18:29,940 –> 00:18:35,400
there wouldn’t actually be resources

443
00:18:32,280 –> 00:18:37,320
given there wouldn’t be camaraderie like

444
00:18:35,400 –> 00:18:41,160
it was just very like a tick off like

445
00:18:37,320 –> 00:18:42,539
Nichola said and the fact that they you

446
00:18:41,160 –> 00:18:44,580
know that was one of the probably last

447
00:18:42,539 –> 00:18:47,520
things I was there for the fact that

448
00:18:44,580 –> 00:18:50,940
they were or like let’s do away with it

449
00:18:47,520 –> 00:18:52,860
I think it speaks volumes I mean on one

450
00:18:50,940 –> 00:18:54,480
hand it was probably a good idea to do

451
00:18:52,860 –> 00:18:57,620
away with it because nobody ever really

452
00:18:54,480 –> 00:19:01,620
spoke about it in real life like

453
00:18:57,620 –> 00:19:03,179
you’re not speaking about it right so it

454
00:19:01,620 –> 00:19:05,760
was like we were forced to always say oh

455
00:19:03,179 –> 00:19:07,559
no everything’s great fine fine fine but

456
00:19:05,760 –> 00:19:09,120
I mean that’s what the how they pretty

457
00:19:07,559 –> 00:19:12,419
much handled everything that’s

458
00:19:09,120 –> 00:19:13,620
everything in their like IG and or any

459
00:19:12,419 –> 00:19:16,500
socials like everything’s great

460
00:19:13,620 –> 00:19:18,660
everything’s fine and then they it’s I

461
00:19:16,500 –> 00:19:20,460
don’t know the whole company is

462
00:19:18,660 –> 00:19:22,559
exhausting I feel I could go off in a

463
00:19:20,460 –> 00:19:24,960
tangent but it is exhausting can you

464
00:19:22,559 –> 00:19:27,539
imagine actually working there every day

465
00:19:24,960 –> 00:19:28,679
no no I can’t and my consumer is

466
00:19:27,539 –> 00:19:32,280
exhausted

467
00:19:28,679 –> 00:19:35,460
yeah I well between like the release you

468
00:19:32,280 –> 00:19:38,400
know they say that they had come out

469
00:19:35,460 –> 00:19:40,559
like a while back and said we have four

470
00:19:38,400 –> 00:19:43,020
releases for transparency and for like

471
00:19:40,559 –> 00:19:44,640
everyone’s like anxiety and mental

472
00:19:43,020 –> 00:19:47,340
health whatever we do you know four

473
00:19:44,640 –> 00:19:48,840
quarterly releases essentially with the

474
00:19:47,340 –> 00:19:51,660
main products

475
00:19:48,840 –> 00:19:54,120
um and now they’re at they release

476
00:19:51,660 –> 00:19:56,640
something like every other week and I

477
00:19:54,120 –> 00:19:58,100
rather any revenue revenue

478
00:19:56,640 –> 00:20:00,720
yeah

479
00:19:58,100 –> 00:20:03,059
and I’m like how is this

480
00:20:00,720 –> 00:20:04,020
effective or productive to release this

481
00:20:03,059 –> 00:20:07,080
one product

482
00:20:04,020 –> 00:20:10,220
like this week and then a whole like

483
00:20:07,080 –> 00:20:13,980
line of things the next week

484
00:20:10,220 –> 00:20:15,000
right like you mentioned earlier mystery

485
00:20:13,980 –> 00:20:18,000
guest

486
00:20:15,000 –> 00:20:19,679
um you mentioned earlier where you said

487
00:20:18,000 –> 00:20:21,539
um you know a lot of these people are

488
00:20:19,679 –> 00:20:24,059
not financially in a place where they

489
00:20:21,539 –> 00:20:26,220
can buy these luxury products and now

490
00:20:24,059 –> 00:20:27,840
they’re so into the Kool-Aid and they’re

491
00:20:26,220 –> 00:20:29,820
so drinking the Kool-Aid that they’re

492
00:20:27,840 –> 00:20:32,460
spending money that they don’t have

493
00:20:29,820 –> 00:20:33,780
which was a big contention for me as

494
00:20:32,460 –> 00:20:35,460
well

495
00:20:33,780 –> 00:20:38,340
um is they’re spending this money that

496
00:20:35,460 –> 00:20:39,299
they don’t have to be part of that

497
00:20:38,340 –> 00:20:41,220
community

498
00:20:39,299 –> 00:20:43,500
yes and like the limited edition

499
00:20:41,220 –> 00:20:45,179
products and they create like this Panic

500
00:20:43,500 –> 00:20:46,140
buying and then they’re not transparent

501
00:20:45,179 –> 00:20:48,000
with

502
00:20:46,140 –> 00:20:50,400
um you know pricing ahead of time and

503
00:20:48,000 –> 00:20:51,840
they give you like a day notice that

504
00:20:50,400 –> 00:20:54,840
they’re launching like these big things

505
00:20:51,840 –> 00:20:57,179
and there’s just a lot of I think

506
00:20:54,840 –> 00:21:00,059
there’s an argument to be had saying

507
00:20:57,179 –> 00:21:02,340
that they’re selling tactics

508
00:21:00,059 –> 00:21:04,020
are detrimental to the community that

509
00:21:02,340 –> 00:21:05,940
they say they’re representing and trying

510
00:21:04,020 –> 00:21:07,559
to help I think there’s a big argument

511
00:21:05,940 –> 00:21:10,500
there

512
00:21:07,559 –> 00:21:13,080
um in their defense though I think again

513
00:21:10,500 –> 00:21:15,660
they lack the maturity and understanding

514
00:21:13,080 –> 00:21:18,179
of the just to understand like market

515
00:21:15,660 –> 00:21:20,039
research might be helpful

516
00:21:18,179 –> 00:21:22,380
um getting people who have an actual

517
00:21:20,039 –> 00:21:23,760
wholesale background and selling like

518
00:21:22,380 –> 00:21:25,500
getting the right people in the right

519
00:21:23,760 –> 00:21:27,120
places that’s what one of the things

520
00:21:25,500 –> 00:21:28,679
that they’re attempting to do but then

521
00:21:27,120 –> 00:21:31,020
when they have the right person in the

522
00:21:28,679 –> 00:21:34,919
right place they don’t really want it so

523
00:21:31,020 –> 00:21:37,620
how can that be a non-toxic workplace I

524
00:21:34,919 –> 00:21:39,600
just I don’t understand like I listen

525
00:21:37,620 –> 00:21:41,220
they do their own thing I’m entitled to

526
00:21:39,600 –> 00:21:44,100
my opinions they’re entitled to call me

527
00:21:41,220 –> 00:21:47,820
a disgruntled employee it’s fine it was

528
00:21:44,100 –> 00:21:49,320
not a fit on both ends 100 they need to

529
00:21:47,820 –> 00:21:51,299
do a little self-reflection because that

530
00:21:49,320 –> 00:21:53,700
was my biggest thing like when I finally

531
00:21:51,299 –> 00:21:55,919
like stopped working there nine to five

532
00:21:53,700 –> 00:21:57,659
or really it was like eight to eleven

533
00:21:55,919 –> 00:22:00,480
every day

534
00:21:57,659 –> 00:22:02,820
yeah I realized how exploitative they

535
00:22:00,480 –> 00:22:05,400
were being of this community and I was

536
00:22:02,820 –> 00:22:09,240
disgusted you were eight to eleven I was

537
00:22:05,400 –> 00:22:10,919
3 A.M to like 11 p.m yeah I mean

538
00:22:09,240 –> 00:22:13,860
I could have been the same but I just

539
00:22:10,919 –> 00:22:16,320
had some form of boundaries

540
00:22:13,860 –> 00:22:19,200
um yeah but if I didn’t if I didn’t then

541
00:22:16,320 –> 00:22:22,679
it was consistent like it was literally

542
00:22:19,200 –> 00:22:24,840
like boom boom boom boom boom yeah no I

543
00:22:22,679 –> 00:22:27,059
know I mean slack is like it’s still

544
00:22:24,840 –> 00:22:29,580
like I still hear it and I’m like I know

545
00:22:27,059 –> 00:22:31,860
I I literally you and I use slack and

546
00:22:29,580 –> 00:22:34,320
I’m like I barely go on it because I

547
00:22:31,860 –> 00:22:37,200
barely go on it where I I see it and I’m

548
00:22:34,320 –> 00:22:39,360
like oh no that’s my biggest gripe with

549
00:22:37,200 –> 00:22:41,760
the company is like just say you’re here

550
00:22:39,360 –> 00:22:44,159
to sell you know stationary products

551
00:22:41,760 –> 00:22:45,780
like don’t say that you’re a mental

552
00:22:44,159 –> 00:22:47,640
health company because you don’t treat

553
00:22:45,780 –> 00:22:50,280
your customers

554
00:22:47,640 –> 00:22:52,919
or your employees like they have any

555
00:22:50,280 –> 00:22:55,320
sort of like value when it comes to that

556
00:22:52,919 –> 00:22:59,100
they don’t and one of their core values

557
00:22:55,320 –> 00:23:02,880
was the company before before yourself

558
00:22:59,100 –> 00:23:06,240
but if the company is like is

559
00:23:02,880 –> 00:23:08,280
mismanaging bleeding money what kind of

560
00:23:06,240 –> 00:23:09,600
threatening employees that if you’re

561
00:23:08,280 –> 00:23:10,740
bleeding money instead of looking into

562
00:23:09,600 –> 00:23:12,480
why are we bleeding money we’re

563
00:23:10,740 –> 00:23:14,159
threatening employees mental health

564
00:23:12,480 –> 00:23:15,480
instability by saying we’ve got to let

565
00:23:14,159 –> 00:23:17,880
people go

566
00:23:15,480 –> 00:23:21,539
because we hired someone who’s too

567
00:23:17,880 –> 00:23:23,760
expensive too expensive which was me and

568
00:23:21,539 –> 00:23:25,380
I even took I even took a cut I don’t

569
00:23:23,760 –> 00:23:27,120
know I don’t know where does the company

570
00:23:25,380 –> 00:23:28,980
like that go

571
00:23:27,120 –> 00:23:31,140
I think that they started the company

572
00:23:28,980 –> 00:23:32,280
with a noble idea but then it got

573
00:23:31,140 –> 00:23:34,320
perverted

574
00:23:32,280 –> 00:23:35,880
for sure yeah I’m curious to know what

575
00:23:34,320 –> 00:23:38,460
other questions you have mystery guest

576
00:23:35,880 –> 00:23:41,340
of mysteryness mystery yeah I think you

577
00:23:38,460 –> 00:23:44,460
covered the stealing I haven’t heard it

578
00:23:41,340 –> 00:23:47,039
but you pre-recorded it we did so we can

579
00:23:44,460 –> 00:23:47,940
we can cover some of that now well it

580
00:23:47,039 –> 00:23:50,100
was

581
00:23:47,940 –> 00:23:54,020
um how did it happen twice and why was

582
00:23:50,100 –> 00:23:56,760
the CEO on Instagram

583
00:23:54,020 –> 00:23:58,559
balling begging for her money back when

584
00:23:56,760 –> 00:24:01,020
it seems like she could have just not

585
00:23:58,559 –> 00:24:02,400
fulfilled the order there’s so much to

586
00:24:01,020 –> 00:24:04,140
unpack here

587
00:24:02,400 –> 00:24:05,820
um I remember the day that this happened

588
00:24:04,140 –> 00:24:08,340
so clearly

589
00:24:05,820 –> 00:24:12,299
um because it was just one of those

590
00:24:08,340 –> 00:24:15,480
um one of those big moments where every

591
00:24:12,299 –> 00:24:16,620
time one of these big things happened

592
00:24:15,480 –> 00:24:18,900
um

593
00:24:16,620 –> 00:24:20,220
there would be something going on in my

594
00:24:18,900 –> 00:24:23,159
personal life

595
00:24:20,220 –> 00:24:26,640
so I had taken the day off

596
00:24:23,159 –> 00:24:29,039
and I was driving through the beautiful

597
00:24:26,640 –> 00:24:32,700
New Zealand Environ

598
00:24:29,039 –> 00:24:35,580
um and I was driving to a a city um like

599
00:24:32,700 –> 00:24:38,580
three hours away and I got a panicked

600
00:24:35,580 –> 00:24:39,659
telephone call from the CEO saying oh my

601
00:24:38,580 –> 00:24:41,880
God you’re not going to believe what’s

602
00:24:39,659 –> 00:24:45,120
happened yada yada yada and I had to

603
00:24:41,880 –> 00:24:50,280
pull over and have a look at what she

604
00:24:45,120 –> 00:24:53,159
was sending me so I I pulled over

605
00:24:50,280 –> 00:24:56,940
I had a look what had happened was

606
00:24:53,159 –> 00:24:59,460
absolutely there was an issue around the

607
00:24:56,940 –> 00:25:03,120
code that was used and this person was

608
00:24:59,460 –> 00:25:05,220
able to order and what’s really crazy is

609
00:25:03,120 –> 00:25:07,260
I still have the screenshot of it and it

610
00:25:05,220 –> 00:25:10,140
was close on forty thousand dollars

611
00:25:07,260 –> 00:25:12,780
worth of product for maybe like

612
00:25:10,140 –> 00:25:14,520
eight bucks eight bucks shipping

613
00:25:12,780 –> 00:25:17,820
and it was absolutely a flaw in the

614
00:25:14,520 –> 00:25:19,320
system and because at that point I

615
00:25:17,820 –> 00:25:21,120
wasn’t responsible I don’t think I was

616
00:25:19,320 –> 00:25:23,039
responsible for the codes at that point

617
00:25:21,120 –> 00:25:24,419
but I think it was that day where I said

618
00:25:23,039 –> 00:25:26,640
look I’ll be responsible for the codes

619
00:25:24,419 –> 00:25:27,779
hand them over we’re not letting that

620
00:25:26,640 –> 00:25:30,299
happen again

621
00:25:27,779 –> 00:25:32,100
it was two shipment orders and I know I

622
00:25:30,299 –> 00:25:34,200
asked Gina about this I’m like talk to

623
00:25:32,100 –> 00:25:35,700
me about what forty thousand dollars

624
00:25:34,200 –> 00:25:37,799
worth of product would look like showing

625
00:25:35,700 –> 00:25:39,539
up at your house it’s like three full

626
00:25:37,799 –> 00:25:42,240
pallets and people don’t understand how

627
00:25:39,539 –> 00:25:44,039
big palettes are it’s like that would

628
00:25:42,240 –> 00:25:47,100
take up like your whole garage if you

629
00:25:44,039 –> 00:25:49,340
have a gap absolutely okay so there’s a

630
00:25:47,100 –> 00:25:52,380
person bought this

631
00:25:49,340 –> 00:25:54,000
and we were able to shot so it was two

632
00:25:52,380 –> 00:25:55,799
shipments that were able we were able to

633
00:25:54,000 –> 00:26:00,000
stop the two shipments

634
00:25:55,799 –> 00:26:04,020
now we contacted the person they were a

635
00:26:00,000 –> 00:26:06,179
person that provided their own code for

636
00:26:04,020 –> 00:26:08,820
monetary gain

637
00:26:06,179 –> 00:26:10,799
um and we shut that down quick smart

638
00:26:08,820 –> 00:26:13,080
um I’ve seen them in a couple of the

639
00:26:10,799 –> 00:26:15,179
groups still kind of touting the

640
00:26:13,080 –> 00:26:17,820
products that they have purchased in the

641
00:26:15,179 –> 00:26:19,980
past but we essentially blacklisted that

642
00:26:17,820 –> 00:26:21,480
person because that’s not cool right I

643
00:26:19,980 –> 00:26:23,340
mean and that’s the only time someone

644
00:26:21,480 –> 00:26:25,860
should be blacklisted well for sure

645
00:26:23,340 –> 00:26:28,440
functional [ __ ] like that not because

646
00:26:25,860 –> 00:26:31,200
you’re sharing a link for yeah mental

647
00:26:28,440 –> 00:26:34,260
employees so

648
00:26:31,200 –> 00:26:36,840
um when I kind of deep dived a little

649
00:26:34,260 –> 00:26:37,620
bit deeper into it

650
00:26:36,840 –> 00:26:40,140
um

651
00:26:37,620 –> 00:26:42,360
we had stopped the shipment so the

652
00:26:40,140 –> 00:26:46,080
shipment was replaced um I think we’d

653
00:26:42,360 –> 00:26:48,120
lost maybe three grand on recouping

654
00:26:46,080 –> 00:26:49,740
costs like just recruit recouping and

655
00:26:48,120 –> 00:26:51,360
making sure that the products were

656
00:26:49,740 –> 00:26:54,419
delivered

657
00:26:51,360 –> 00:26:55,740
um so not a huge loss but still a bit of

658
00:26:54,419 –> 00:26:58,140
a loss

659
00:26:55,740 –> 00:27:00,360
um and that person we reached out to

660
00:26:58,140 –> 00:27:03,720
them and said hey

661
00:27:00,360 –> 00:27:06,299
not cool mates with hey

662
00:27:03,720 –> 00:27:08,220
heart not cool because we don’t like

663
00:27:06,299 –> 00:27:11,460
conflict

664
00:27:08,220 –> 00:27:13,440
um and they actually responded in a

665
00:27:11,460 –> 00:27:15,299
really shitty way to be honest like I

666
00:27:13,440 –> 00:27:17,580
will take I will take that one no one

667
00:27:15,299 –> 00:27:19,559
was really shitty they responded who

668
00:27:17,580 –> 00:27:21,419
responded shitty the person the person

669
00:27:19,559 –> 00:27:23,940
that tried to steal the steal the

670
00:27:21,419 –> 00:27:25,980
products they got the code so wait what

671
00:27:23,940 –> 00:27:28,860
did they say I need to know I wasn’t

672
00:27:25,980 –> 00:27:31,740
here for any of this so they responded

673
00:27:28,860 –> 00:27:33,840
back with essentially well you guys are

674
00:27:31,740 –> 00:27:35,640
a bunch of [ __ ] idiots for not

675
00:27:33,840 –> 00:27:39,240
sorting out that code which I mean he’s

676
00:27:35,640 –> 00:27:41,340
not wrong he’s not wrong he or she are

677
00:27:39,240 –> 00:27:42,320
not wrong and

678
00:27:41,340 –> 00:27:46,020
um

679
00:27:42,320 –> 00:27:47,580
adding good human being if they saw that

680
00:27:46,020 –> 00:27:49,440
they should have brought it to the

681
00:27:47,580 –> 00:27:51,240
company your attention oh for sure for

682
00:27:49,440 –> 00:27:53,580
sure like you shouldn’t have exploited

683
00:27:51,240 –> 00:27:56,220
it don’t exploit it and luckily we

684
00:27:53,580 –> 00:27:59,220
called it but the response was really

685
00:27:56,220 –> 00:28:02,580
shitty like the response was rough like

686
00:27:59,220 –> 00:28:04,820
it was like oh someone get the aloe vera

687
00:28:02,580 –> 00:28:04,820
cream

688
00:28:05,100 –> 00:28:10,860
um a little bad but it was very much

689
00:28:08,400 –> 00:28:11,880
around yeah well tough like for you

690
00:28:10,860 –> 00:28:13,260
idiots

691
00:28:11,880 –> 00:28:15,779
um I’ll just wait for my order thank you

692
00:28:13,260 –> 00:28:19,559
why are you canceling us so why is the

693
00:28:15,779 –> 00:28:21,860
CEO going on Instagram though like

694
00:28:19,559 –> 00:28:25,520
crying

695
00:28:21,860 –> 00:28:29,820
jerk reaction

696
00:28:25,520 –> 00:28:32,880
also emotional manipulation

697
00:28:29,820 –> 00:28:35,460
of her consumer base no do you know how

698
00:28:32,880 –> 00:28:38,400
many times that you’re like I okay I

699
00:28:35,460 –> 00:28:41,400
actually made a really funny marketing

700
00:28:38,400 –> 00:28:43,740
campaign for that situation I made a it

701
00:28:41,400 –> 00:28:45,960
was hilarious like I had this whole

702
00:28:43,740 –> 00:28:48,360
thing where we just like played into it

703
00:28:45,960 –> 00:28:50,310
and we had like

704
00:28:48,360 –> 00:28:54,620
um we had a cat burglar

705
00:28:50,310 –> 00:28:58,020
[Laughter]

706
00:28:54,620 –> 00:28:59,760
okay we’re gonna restock that particular

707
00:28:58,020 –> 00:29:02,220
product but it was like a cat burglar

708
00:28:59,760 –> 00:29:04,080
like hoarding all of that it was very I

709
00:29:02,220 –> 00:29:06,480
thought it was hilarious and very funny

710
00:29:04,080 –> 00:29:08,279
and everybody I floated it with was like

711
00:29:06,480 –> 00:29:12,299
oh my God that’s hilarious like play

712
00:29:08,279 –> 00:29:13,980
into it oh Nene no no no we went with

713
00:29:12,299 –> 00:29:15,419
victim

714
00:29:13,980 –> 00:29:18,240
but yeah I think that would have been

715
00:29:15,419 –> 00:29:19,500
well received but it was just so bizarre

716
00:29:18,240 –> 00:29:23,100
to see

717
00:29:19,500 –> 00:29:27,419
you know the CEO crying over this on

718
00:29:23,100 –> 00:29:30,419
Instagram it was it was just I mean

719
00:29:27,419 –> 00:29:33,000
Beyond bizarre and she basically got

720
00:29:30,419 –> 00:29:35,539
everyone to bully this person this you

721
00:29:33,000 –> 00:29:37,679
know unnamed person into

722
00:29:35,539 –> 00:29:39,659
canceling the order or like doing the

723
00:29:37,679 –> 00:29:42,299
right thing and returning the product is

724
00:29:39,659 –> 00:29:44,520
what she made it sound like hey so yeah

725
00:29:42,299 –> 00:29:46,679
they they spin their own narrative and

726
00:29:44,520 –> 00:29:51,240
maybe you disagree with me Nicola but I

727
00:29:46,679 –> 00:29:54,480
think that the CEO’s tactics are

728
00:29:51,240 –> 00:29:56,760
while they often are knee-jerk I think I

729
00:29:54,480 –> 00:29:59,640
think she is an emotion an emotionally

730
00:29:56,760 –> 00:30:01,620
manipulative person just in any

731
00:29:59,640 –> 00:30:05,159
situation so of course that’s going to

732
00:30:01,620 –> 00:30:07,320
come out in um you know in her work you

733
00:30:05,159 –> 00:30:10,440
you don’t leave yourself behind you know

734
00:30:07,320 –> 00:30:13,200
when you come to work there you are so I

735
00:30:10,440 –> 00:30:15,539
also think she’s very

736
00:30:13,200 –> 00:30:18,559
um used to playing the victim for

737
00:30:15,539 –> 00:30:18,559
monetary gain

738
00:30:18,960 –> 00:30:26,399
um agreed because her whole like soapbox

739
00:30:22,440 –> 00:30:28,380
is these products helped her yeah when

740
00:30:26,399 –> 00:30:31,200
she was going through her own struggles

741
00:30:28,380 –> 00:30:32,640
which they very well might have I’m not

742
00:30:31,200 –> 00:30:34,620
here to say they have or they haven’t

743
00:30:32,640 –> 00:30:36,020
I’m just saying at what point does that

744
00:30:34,620 –> 00:30:38,820
become

745
00:30:36,020 –> 00:30:40,500
capitalistic and especially be for the

746
00:30:38,820 –> 00:30:42,600
fact that I don’t believe they gave back

747
00:30:40,500 –> 00:30:44,240
much to the community if anything like

748
00:30:42,600 –> 00:30:48,840
they would donate

749
00:30:44,240 –> 00:30:48,840
boys back to the community none

750
00:30:52,700 –> 00:30:59,159
but it’s not the number that is touted

751
00:30:56,399 –> 00:31:01,140
and I can tell you that I never I I was

752
00:30:59,159 –> 00:31:03,059
I had access to their QuickBooks for

753
00:31:01,140 –> 00:31:06,120
purchase orders and I never saw anything

754
00:31:03,059 –> 00:31:08,640
while I was there going out they did

755
00:31:06,120 –> 00:31:11,640
donate excess inventory to like some

756
00:31:08,640 –> 00:31:14,580
homeless shelter but what

757
00:31:11,640 –> 00:31:17,700
um what homeless shelter needs these

758
00:31:14,580 –> 00:31:20,399
types of stationary items to get forward

759
00:31:17,700 –> 00:31:22,380
in Life or it was like a woman’s shelter

760
00:31:20,399 –> 00:31:23,399
it’s like when the woman’s Shelton was

761
00:31:22,380 –> 00:31:26,399
around

762
00:31:23,399 –> 00:31:28,140
um I think it was around abuse so I can

763
00:31:26,399 –> 00:31:30,600
see that can we just cause here for a

764
00:31:28,140 –> 00:31:32,700
second and remind people that if this

765
00:31:30,600 –> 00:31:34,860
podcast is something you enjoy we would

766
00:31:32,700 –> 00:31:37,140
love to hear from you you can find us on

767
00:31:34,860 –> 00:31:40,080
Instagram LinkedIn and YouTube at let’s

768
00:31:37,140 –> 00:31:42,120
break up toxic workplace stories sharing

769
00:31:40,080 –> 00:31:44,039
and subscribing really helps us feel

770
00:31:42,120 –> 00:31:47,279
validated okay what’s the next question

771
00:31:44,039 –> 00:31:50,039
Mr the other ceiling thing because there

772
00:31:47,279 –> 00:31:52,320
was there were two oh the person who

773
00:31:50,039 –> 00:31:54,480
didn’t get fired who’s actually oh my

774
00:31:52,320 –> 00:31:56,640
God I can’t okay that was literally the

775
00:31:54,480 –> 00:32:00,179
bane of my [ __ ] existence oh my God

776
00:31:56,640 –> 00:32:01,919
you couldn’t let that one go okay it

777
00:32:00,179 –> 00:32:04,260
makes me so angry

778
00:32:01,919 –> 00:32:06,620
the stealing in that particular instance

779
00:32:04,260 –> 00:32:09,779
was an employee

780
00:32:06,620 –> 00:32:12,440
who had a

781
00:32:09,779 –> 00:32:15,000
code or like a link that they could use

782
00:32:12,440 –> 00:32:17,940
for monetary game

783
00:32:15,000 –> 00:32:22,260
they had at the time they had access to

784
00:32:17,940 –> 00:32:26,460
the Instagram page and was every time we

785
00:32:22,260 –> 00:32:29,399
created content or whatever use their

786
00:32:26,460 –> 00:32:30,840
link on the main Instagram page so how

787
00:32:29,399 –> 00:32:33,720
much money do you think they got by

788
00:32:30,840 –> 00:32:35,880
doing that mystery guest what do you

789
00:32:33,720 –> 00:32:39,120
think the consensus is in general about

790
00:32:35,880 –> 00:32:41,580
this company with aware without us after

791
00:32:39,120 –> 00:32:43,559
saying anything on the podcast because

792
00:32:41,580 –> 00:32:48,059
you know I see

793
00:32:43,559 –> 00:32:51,179
from and maybe it’s just because I have

794
00:32:48,059 –> 00:32:54,000
chosen to like kind of jump ship I see a

795
00:32:51,179 –> 00:32:56,820
lot of people jumping chip and they’re

796
00:32:54,000 –> 00:32:58,200
um I’ve seen people offload like their

797
00:32:56,820 –> 00:33:00,659
entire collection because they’re like

798
00:32:58,200 –> 00:33:03,659
you know [  ] this [  ] like this is not

799
00:33:00,659 –> 00:33:06,120
okay I’m not gonna like continue to

800
00:33:03,659 –> 00:33:07,679
support a company like this

801
00:33:06,120 –> 00:33:10,080
um a lot of people are really not happy

802
00:33:07,679 –> 00:33:12,419
with the subscribe

803
00:33:10,080 –> 00:33:15,600
well that last one was straight up

804
00:33:12,419 –> 00:33:17,700
[ __ ] garbage I’m

805
00:33:15,600 –> 00:33:19,799
like I’ve seen Gina a

806
00:33:17,700 –> 00:33:21,419
PowerPoint presentation where I’d taken

807
00:33:19,799 –> 00:33:24,720
everything off Amazon that was identical

808
00:33:21,419 –> 00:33:27,960
and it came to like 109 bucks

809
00:33:24,720 –> 00:33:30,659
uh yeah well I

810
00:33:27,960 –> 00:33:33,120
saw the so I really liked in

811
00:33:30,659 –> 00:33:35,220
I like the scissors and that was it so I

812
00:33:33,120 –> 00:33:37,019
obviously did not get the box

813
00:33:35,220 –> 00:33:39,299
um but I found the scissors on Amazon

814
00:33:37,019 –> 00:33:41,460
and posted it to the wrong page and it

815
00:33:39,299 –> 00:33:42,779
immediately gotten taken down it was the

816
00:33:41,460 –> 00:33:48,480
Community page and not the buy sell

817
00:33:42,779 –> 00:33:48,480
trade page and they’re like uh yeah yeah

818
00:33:50,159 –> 00:33:54,179
one though that went out in March I

819
00:33:51,960 –> 00:33:57,179
don’t know if you’ve seen it uh oh yeah

820
00:33:54,179 –> 00:33:57,179
the

821
00:33:57,200 –> 00:34:01,679
in the like it wasn’t even in the Box it

822
00:34:00,480 –> 00:34:03,419
was like an afterthought like they

823
00:34:01,679 –> 00:34:05,340
forgot about the whole damn thing it was

824
00:34:03,419 –> 00:34:07,740
I’ve got my stuff

825
00:34:05,340 –> 00:34:09,300
um my my staff members

826
00:34:07,740 –> 00:34:13,440
um details up

827
00:34:09,300 –> 00:34:16,740
we went from earning a hundred dollars a

828
00:34:13,440 –> 00:34:18,960
month to 500 a month to one thousand

829
00:34:16,740 –> 00:34:22,619
dollars a month so it increasingly got

830
00:34:18,960 –> 00:34:24,659
more the more we used the code in the

831
00:34:22,619 –> 00:34:26,760
public space

832
00:34:24,659 –> 00:34:29,879
on the action so how much do you think

833
00:34:26,760 –> 00:34:32,460
was taken in total I I don’t know in

834
00:34:29,879 –> 00:34:33,899
total but I tried we called it pretty I

835
00:34:32,460 –> 00:34:36,599
feel like we called it quick it took us

836
00:34:33,899 –> 00:34:39,240
three months sure but but they didn’t

837
00:34:36,599 –> 00:34:40,619
fire that person no I requested that we

838
00:34:39,240 –> 00:34:42,419
did

839
00:34:40,619 –> 00:34:44,300
um and I said we need I’m sorry but

840
00:34:42,419 –> 00:34:49,200
that’s for me that’s

841
00:34:44,300 –> 00:34:51,659
hugely inappropriate you can’t use the

842
00:34:49,200 –> 00:34:54,359
social media for financial gain

843
00:34:51,659 –> 00:34:57,180
hugely inappropriate

844
00:34:54,359 –> 00:34:59,460
individual we don’t fire people except

845
00:34:57,180 –> 00:35:02,940
for Gina and I we don’t well because we

846
00:34:59,460 –> 00:35:04,320
don’t like conflict right that’s right I

847
00:35:02,940 –> 00:35:06,180
don’t have you

848
00:35:04,320 –> 00:35:08,880
heard like try to pursue a wrongful

849
00:35:06,180 –> 00:35:10,500
termination because in a lot of places I

850
00:35:08,880 –> 00:35:13,140
don’t know how it is in like New Zealand

851
00:35:10,500 –> 00:35:15,420
but if you don’t have to tell someone

852
00:35:13,140 –> 00:35:17,460
that you’re recording then it doesn’t

853
00:35:15,420 –> 00:35:19,380
matter what state also we discovered

854
00:35:17,460 –> 00:35:22,020
that because it’s on Zoom it notifies

855
00:35:19,380 –> 00:35:24,420
you yeah here’s the thing so like in

856
00:35:22,020 –> 00:35:28,140
Florida which is where the conversation

857
00:35:24,420 –> 00:35:30,000
was based from the U.S side you do have

858
00:35:28,140 –> 00:35:31,980
to say you do have to let the other

859
00:35:30,000 –> 00:35:33,720
party know right so because each state

860
00:35:31,980 –> 00:35:36,720
is different like in New York but it’s

861
00:35:33,720 –> 00:35:38,160
one party needs to know right yeah um

862
00:35:36,720 –> 00:35:41,280
and that party can be the person

863
00:35:38,160 –> 00:35:42,839
recording it so you don’t technically

864
00:35:41,280 –> 00:35:44,760
need to let the other person you’re

865
00:35:42,839 –> 00:35:46,500
recording know and it’s completely legal

866
00:35:44,760 –> 00:35:49,980
whereas in Florida both sides need to

867
00:35:46,500 –> 00:35:52,619
know okay on using that logic then yes

868
00:35:49,980 –> 00:35:53,700
Nicola shouldn’t should have been fired

869
00:35:52,619 –> 00:35:56,760
right

870
00:35:53,700 –> 00:35:59,760
um however there’s two things that we

871
00:35:56,760 –> 00:36:03,300
learned just by talking to people

872
00:35:59,760 –> 00:36:04,859
one if it was done on Zoom it does give

873
00:36:03,300 –> 00:36:07,320
you a notification like you have to say

874
00:36:04,859 –> 00:36:10,560
got it if it says we’re recording this

875
00:36:07,320 –> 00:36:13,740
number one number two because Nicola is

876
00:36:10,560 –> 00:36:16,020
a New Zealand citizen she’s governed by

877
00:36:13,740 –> 00:36:17,660
the rules of New Zealand not by the

878
00:36:16,020 –> 00:36:20,339
United States

879
00:36:17,660 –> 00:36:21,900
so technically she didn’t do anything

880
00:36:20,339 –> 00:36:23,640
wrong because in New Zealand it’s the

881
00:36:21,900 –> 00:36:24,599
same as like New York like you don’t

882
00:36:23,640 –> 00:36:27,060
need to tell anyone that you’re

883
00:36:24,599 –> 00:36:30,000
recording them yeah so we actually have

884
00:36:27,060 –> 00:36:32,579
a episode coming up in the future where

885
00:36:30,000 –> 00:36:34,859
we have an employment lawyer kind of

886
00:36:32,579 –> 00:36:37,260
gonna give us kind of listen to the

887
00:36:34,859 –> 00:36:39,300
podcasts and just ask us some questions

888
00:36:37,260 –> 00:36:41,040
with either of us I mean I don’t think

889
00:36:39,300 –> 00:36:42,780
either of us would pursue wrongful

890
00:36:41,040 –> 00:36:44,640
termination

891
00:36:42,780 –> 00:36:47,700
um because I think that the reason I was

892
00:36:44,640 –> 00:36:49,500
terminated was very flimsy like yeah oh

893
00:36:47,700 –> 00:36:51,420
you go against our core values well how

894
00:36:49,500 –> 00:36:52,980
can I go against core values that don’t

895
00:36:51,420 –> 00:36:53,760
make any sense and contradict one

896
00:36:52,980 –> 00:36:56,460
another

897
00:36:53,760 –> 00:36:58,500
um seems like you have a definitely

898
00:36:56,460 –> 00:37:00,720
strong case for wrongful termination

899
00:36:58,500 –> 00:37:02,339
well I think Nikola has a much stronger

900
00:37:00,720 –> 00:37:04,800
case than I do you know because

901
00:37:02,339 –> 00:37:06,839
technically I’m not well employee yeah

902
00:37:04,800 –> 00:37:09,180
but so we’re gonna have the lawyer come

903
00:37:06,839 –> 00:37:10,980
on and kind of tell us

904
00:37:09,180 –> 00:37:12,180
her take on it

905
00:37:10,980 –> 00:37:14,579
um I don’t think either of us will

906
00:37:12,180 –> 00:37:17,040
pursue anything like it’s not I think

907
00:37:14,579 –> 00:37:19,380
there’s no real reason to like

908
00:37:17,040 –> 00:37:21,300
no but but but but we are the very

909
00:37:19,380 –> 00:37:23,220
disgruntled employees oh it’s so

910
00:37:21,300 –> 00:37:25,440
disgruntled but you know we were talking

911
00:37:23,220 –> 00:37:27,720
about it earlier and you know yeah okay

912
00:37:25,440 –> 00:37:30,000
look I spend I’m I’m not gonna

913
00:37:27,720 –> 00:37:33,720
exaggerate the situation here I spent

914
00:37:30,000 –> 00:37:37,260
months depressed months because as I’ve

915
00:37:33,720 –> 00:37:39,920
said before my entire identity was tied

916
00:37:37,260 –> 00:37:44,400
up in this organization my online

917
00:37:39,920 –> 00:37:48,060
Persona my personal business my

918
00:37:44,400 –> 00:37:51,320
everything was tied up in this identity

919
00:37:48,060 –> 00:37:55,560
so to have lost my identity literally

920
00:37:51,320 –> 00:37:58,920
overnight without any opportunity to

921
00:37:55,560 –> 00:38:00,839
kind of get a handle on it and then work

922
00:37:58,920 –> 00:38:03,800
out what I was doing next

923
00:38:00,839 –> 00:38:07,859
where it was just like did to us

924
00:38:03,800 –> 00:38:11,520
overnight was huge and the trauma from

925
00:38:07,859 –> 00:38:14,640
that took months like honestly I didn’t

926
00:38:11,520 –> 00:38:16,740
post online for months I spent most of

927
00:38:14,640 –> 00:38:19,380
my time essentially with my therapist

928
00:38:16,740 –> 00:38:21,780
just crying into my pillow

929
00:38:19,380 –> 00:38:24,900
um and it was horrible it was absolutely

930
00:38:21,780 –> 00:38:27,960
horrible because I I lost trust in my

931
00:38:24,900 –> 00:38:29,579
ability I lost trust in pretty much

932
00:38:27,960 –> 00:38:31,500
anything because you know you’ve got to

933
00:38:29,579 –> 00:38:33,240
keep in mind that this had been going on

934
00:38:31,500 –> 00:38:36,300
for so long

935
00:38:33,240 –> 00:38:38,099
and I was getting up at like 3 A.M every

936
00:38:36,300 –> 00:38:40,920
morning so now not only that but my

937
00:38:38,099 –> 00:38:43,200
sleep routine is [ __ ] and now I’m

938
00:38:40,920 –> 00:38:45,960
waking up at 3am in like a flat Panic

939
00:38:43,200 –> 00:38:48,060
knowing that I’ve got nothing to do like

940
00:38:45,960 –> 00:38:50,480
there’s nothing that I have no purpose

941
00:38:48,060 –> 00:38:53,579
like no purpose

942
00:38:50,480 –> 00:38:55,800
and that was for like 48 hours straight

943
00:38:53,579 –> 00:38:58,079
and wasn’t and was so happy about it

944
00:38:55,800 –> 00:39:00,720
whereas I was the total opposite right

945
00:38:58,079 –> 00:39:02,520
because these were my brains these were

946
00:39:00,720 –> 00:39:05,760
people that I trusted these were people

947
00:39:02,520 –> 00:39:07,260
that I spent hours a day with and then

948
00:39:05,760 –> 00:39:10,200
all of a sudden

949
00:39:07,260 –> 00:39:11,160
I’m nobody I’m literally nothing to

950
00:39:10,200 –> 00:39:14,220
anyone

951
00:39:11,160 –> 00:39:17,220
no one watched that everyone was pretty

952
00:39:14,220 –> 00:39:20,400
confused because it’s someone who

953
00:39:17,220 –> 00:39:22,440
follows like all the Affiliates more

954
00:39:20,400 –> 00:39:24,900
closely than I do pointed out they’re

955
00:39:22,440 –> 00:39:26,220
like it seems like you know Nikola kind

956
00:39:24,900 –> 00:39:28,320
of fell off the face of the Earth and I

957
00:39:26,220 –> 00:39:30,480
thought like she was like best friends

958
00:39:28,320 –> 00:39:32,400
because they posted all the time and

959
00:39:30,480 –> 00:39:33,780
then like she just dropped off the face

960
00:39:32,400 –> 00:39:36,240
of the planet you know who’s best

961
00:39:33,780 –> 00:39:38,040
friends with that woman herself nobody

962
00:39:36,240 –> 00:39:41,040
loves her more than herself that’s her

963
00:39:38,040 –> 00:39:42,480
true best friend I mean that’s great you

964
00:39:41,040 –> 00:39:44,099
should absolutely love yourself but not

965
00:39:42,480 –> 00:39:47,160
at the detriment to other people who are

966
00:39:44,099 –> 00:39:49,980
helping you build your business so I I I

967
00:39:47,160 –> 00:39:52,560
I not and again I’m not here to [ __ ]

968
00:39:49,980 –> 00:39:54,599
strum my [ __ ] little violin but I’m

969
00:39:52,560 –> 00:39:56,760
sorry I deserved more respect than that

970
00:39:54,599 –> 00:39:58,980
I was the person that got you your first

971
00:39:56,760 –> 00:40:00,900
million dollar month yeah they don’t

972
00:39:58,980 –> 00:40:04,200
care Nicola that’s the bottom line they

973
00:40:00,900 –> 00:40:06,780
don’t care about it it’s like I did

974
00:40:04,200 –> 00:40:09,900
don’t care so much hard work to get you

975
00:40:06,780 –> 00:40:13,260
over those lines and to get that kind of

976
00:40:09,900 –> 00:40:14,880
stuff back in they don’t care you how do

977
00:40:13,260 –> 00:40:17,579
I mean nothing because they’re entitled

978
00:40:14,880 –> 00:40:19,440
they are entitled individuals this is

979
00:40:17,579 –> 00:40:21,720
just hurt I think at this point it’s

980
00:40:19,440 –> 00:40:24,180
like how could you do that to someone

981
00:40:21,720 –> 00:40:25,740
they’re entitled individuals because

982
00:40:24,180 –> 00:40:28,440
they’re all Christians and you know

983
00:40:25,740 –> 00:40:31,260
victims of whatever they’re victims of

984
00:40:28,440 –> 00:40:33,540
so victims I don’t know we were the

985
00:40:31,260 –> 00:40:35,640
bullies Gina please they’re victims of

986
00:40:33,540 –> 00:40:37,440
us oh yes I was told that I made people

987
00:40:35,640 –> 00:40:40,740
feel stupid I’m like well if you ask me

988
00:40:37,440 –> 00:40:42,780
16 times what DDP means and I’ve already

989
00:40:40,740 –> 00:40:44,220
explained it 16 times I’m probably going

990
00:40:42,780 –> 00:40:47,280
to be a little irritated like listen

991
00:40:44,220 –> 00:40:49,619
when I say it the first 16 times okay so

992
00:40:47,280 –> 00:40:51,839
the other thing that was like presented

993
00:40:49,619 –> 00:40:54,780
in the group and I don’t know much about

994
00:40:51,839 –> 00:40:57,119
it but it was the affiliate

995
00:40:54,780 –> 00:40:58,560
um I don’t remember I don’t know if you

996
00:40:57,119 –> 00:41:01,500
remember talking about this a little bit

997
00:40:58,560 –> 00:41:03,480
on Insta Nicola the affiliate program

998
00:41:01,500 –> 00:41:05,160
where they said it as ever since the

999
00:41:03,480 –> 00:41:06,900
sale where the company cut the own

1000
00:41:05,160 –> 00:41:08,460
Affiliates at the knees by offering a

1001
00:41:06,900 –> 00:41:10,800
discount worth the same amount as the

1002
00:41:08,460 –> 00:41:13,260
affiliate codes I know exactly and

1003
00:41:10,800 –> 00:41:15,300
that’s that was before my time right

1004
00:41:13,260 –> 00:41:17,460
yeah that was before your time and that

1005
00:41:15,300 –> 00:41:19,619
was so the CEO knew that we were

1006
00:41:17,460 –> 00:41:22,380
bleeding money and instead of again

1007
00:41:19,619 –> 00:41:24,480
looking at to where I had highlighted

1008
00:41:22,380 –> 00:41:27,599
where we were bleeding money which was

1009
00:41:24,480 –> 00:41:28,800
specifically shipping specifically and I

1010
00:41:27,599 –> 00:41:30,900
just also want to make it very clear

1011
00:41:28,800 –> 00:41:33,359
that there was no issues shipping

1012
00:41:30,900 –> 00:41:36,119
internationally we just had to better

1013
00:41:33,359 –> 00:41:39,540
work how we did it and we could ship

1014
00:41:36,119 –> 00:41:42,180
anywhere at a reasonable cost like

1015
00:41:39,540 –> 00:41:44,160
everybody else nobody took my

1016
00:41:42,180 –> 00:41:46,440
suggestions there right and they didn’t

1017
00:41:44,160 –> 00:41:49,339
take mine either so shipping was our big

1018
00:41:46,440 –> 00:41:53,040
issue right the shipping blade costs

1019
00:41:49,339 –> 00:41:58,020
that was to recoup the costs

1020
00:41:53,040 –> 00:42:00,480
of the shipping because the CEO didn’t

1021
00:41:58,020 –> 00:42:02,339
want to bleed any more money instead of

1022
00:42:00,480 –> 00:42:04,380
understanding that there’s a retail

1023
00:42:02,339 –> 00:42:08,099
calendar and a market marketing calendar

1024
00:42:04,380 –> 00:42:12,000
and they need to line up but planning in

1025
00:42:08,099 –> 00:42:14,160
advance it was really hard to instigate

1026
00:42:12,000 –> 00:42:16,380
that because I remember because I you

1027
00:42:14,160 –> 00:42:18,780
know I was an affiliate so can you

1028
00:42:16,380 –> 00:42:20,940
explain a little bit more about like

1029
00:42:18,780 –> 00:42:23,220
what exactly happened because I’m still

1030
00:42:20,940 –> 00:42:25,079
kind of confused I did not understand

1031
00:42:23,220 –> 00:42:29,040
that situation

1032
00:42:25,079 –> 00:42:30,839
um so essentially when you give when you

1033
00:42:29,040 –> 00:42:33,359
give an affiliate a code you give them

1034
00:42:30,839 –> 00:42:35,760
like a 10 code or whatever code that

1035
00:42:33,359 –> 00:42:40,500
they can then use with their customers

1036
00:42:35,760 –> 00:42:43,320
um to save on us having to pay the 10 in

1037
00:42:40,500 –> 00:42:46,200
commission to the Affiliates and the 10

1038
00:42:43,320 –> 00:42:49,140
to

1039
00:42:46,200 –> 00:42:51,780
um you know the discount of 10 on top of

1040
00:42:49,140 –> 00:42:54,540
that so essentially 20 right

1041
00:42:51,780 –> 00:42:56,400
why not just provide the 20 code and cut

1042
00:42:54,540 –> 00:42:58,319
the loss ourselves than having to pay

1043
00:42:56,400 –> 00:42:59,579
someone out well I I get it makes sense

1044
00:42:58,319 –> 00:43:02,160
I get what you’re saying not that it

1045
00:42:59,579 –> 00:43:03,359
makes sense like morally or from a

1046
00:43:02,160 –> 00:43:04,800
business standpoint you know we’ve

1047
00:43:03,359 –> 00:43:08,040
spoken about it before but a lot of it

1048
00:43:04,800 –> 00:43:10,079
was knee-jerk reaction so CEO didn’t

1049
00:43:08,040 –> 00:43:11,940
like something I had to hop to and make

1050
00:43:10,079 –> 00:43:14,160
it happen and I always did make it

1051
00:43:11,940 –> 00:43:15,839
happen there was never a time ever I

1052
00:43:14,160 –> 00:43:17,520
don’t think that I didn’t make something

1053
00:43:15,839 –> 00:43:19,140
happen

1054
00:43:17,520 –> 00:43:20,460
um but it became really it started

1055
00:43:19,140 –> 00:43:22,380
getting really tedious and really

1056
00:43:20,460 –> 00:43:24,599
challenging like closer to the end

1057
00:43:22,380 –> 00:43:26,300
because it was just constantly I was

1058
00:43:24,599 –> 00:43:28,980
begging for

1059
00:43:26,300 –> 00:43:31,560
warning like can we please plan things

1060
00:43:28,980 –> 00:43:34,079
out like months in advance because I

1061
00:43:31,560 –> 00:43:35,400
can’t keep being in this washing machine

1062
00:43:34,079 –> 00:43:39,319
of

1063
00:43:35,400 –> 00:43:42,359
3 A.M to 11 p.m working working working

1064
00:43:39,319 –> 00:43:45,900
literally no social life because I’m on

1065
00:43:42,359 –> 00:43:48,000
24 7. I mean I was just over it I was

1066
00:43:45,900 –> 00:43:50,579
just over being treated like [ __ ]

1067
00:43:48,000 –> 00:43:52,200
that was really what it was and not once

1068
00:43:50,579 –> 00:43:54,180
did anyone that I worked with ever say

1069
00:43:52,200 –> 00:43:57,540
thank you to me and I know that sounds

1070
00:43:54,180 –> 00:44:01,680
like Petty but I walked into a [ __ ]

1071
00:43:57,540 –> 00:44:03,359
drowning ship and I was trying to like a

1072
00:44:01,680 –> 00:44:05,460
sinking ship and I was trying to bail

1073
00:44:03,359 –> 00:44:07,980
everybody out and I was working really

1074
00:44:05,460 –> 00:44:10,380
hard and I was trying to make our

1075
00:44:07,980 –> 00:44:13,800
products better in multiple different

1076
00:44:10,380 –> 00:44:16,200
ways quality technique you know save

1077
00:44:13,800 –> 00:44:18,900
money whatever plan out further and not

1078
00:44:16,200 –> 00:44:20,819
once did anyone say you did a good job

1079
00:44:18,900 –> 00:44:22,619
and I made sure to tell my team that

1080
00:44:20,819 –> 00:44:24,839
they did a good job and I I don’t know

1081
00:44:22,619 –> 00:44:26,819
why it’s just that really disgusts me

1082
00:44:24,839 –> 00:44:27,960
like if someone’s working really hard

1083
00:44:26,819 –> 00:44:29,579
and you can see that they’re working

1084
00:44:27,960 –> 00:44:31,020
really hard just say hey I see that

1085
00:44:29,579 –> 00:44:32,880
you’re working hard just acknowledge it

1086
00:44:31,020 –> 00:44:34,800
it doesn’t even have to be Kudos like

1087
00:44:32,880 –> 00:44:36,480
just acknowledge it like that’s what a

1088
00:44:34,800 –> 00:44:39,180
normal human being with compassion would

1089
00:44:36,480 –> 00:44:41,460
do instead of being asked can you handle

1090
00:44:39,180 –> 00:44:43,859
it right well normally that but you like

1091
00:44:41,460 –> 00:44:47,220
put the company in a better position and

1092
00:44:43,859 –> 00:44:50,220
no one was like rightful nobody nobody

1093
00:44:47,220 –> 00:44:52,560
and I was trying to move them into the

1094
00:44:50,220 –> 00:44:54,900
correct like planning phase giving them

1095
00:44:52,560 –> 00:44:57,240
like information that they didn’t know

1096
00:44:54,900 –> 00:44:59,520
and one of the first things the CEO said

1097
00:44:57,240 –> 00:45:02,040
to me when I knew I was getting fired

1098
00:44:59,520 –> 00:45:03,780
was I learned so much from you yeah

1099
00:45:02,040 –> 00:45:07,020
[ __ ] I know you did because you know

1100
00:45:03,780 –> 00:45:08,940
0.00 about this industry any cpg

1101
00:45:07,020 –> 00:45:10,980
industry you don’t know anything because

1102
00:45:08,940 –> 00:45:13,079
you lack experience and that’s okay but

1103
00:45:10,980 –> 00:45:14,760
don’t be a [ __ ] coo all right what up

1104
00:45:13,079 –> 00:45:17,099
what else have you got now that we’ve

1105
00:45:14,760 –> 00:45:20,579
taken racing place

1106
00:45:17,099 –> 00:45:22,859
I’ve got two more questions uh and one’s

1107
00:45:20,579 –> 00:45:24,359
more out of like personal curiosity and

1108
00:45:22,859 –> 00:45:26,839
it doesn’t really have to do with

1109
00:45:24,359 –> 00:45:30,660
anything but uh

1110
00:45:26,839 –> 00:45:33,839
I’m here for it yeah if anyone wants to

1111
00:45:30,660 –> 00:45:36,240
make their own exact

1112
00:45:33,839 –> 00:45:38,339
please come and talk to us come and talk

1113
00:45:36,240 –> 00:45:40,920
to me I can go and also okay wait

1114
00:45:38,339 –> 00:45:43,079
rephrase that if anyone would like to

1115
00:45:40,920 –> 00:45:46,260
create the same

1116
00:45:43,079 –> 00:45:48,960
product yes

1117
00:45:46,260 –> 00:45:51,000
I can get you that same product all of

1118
00:45:48,960 –> 00:45:52,740
the material is readily available on the

1119
00:45:51,000 –> 00:45:55,800
market there is nothing special about

1120
00:45:52,740 –> 00:45:57,480
this the items that they sell no and

1121
00:45:55,800 –> 00:45:59,280
they act like they’ve reinvented the

1122
00:45:57,480 –> 00:46:04,200
wheel here because they truly believe

1123
00:45:59,280 –> 00:46:04,200
that they did we think back to that Gina

1124
00:46:04,440 –> 00:46:09,780
I do you do and I am going to couch the

1125
00:46:08,220 –> 00:46:15,020
gossip and then you can follow up with

1126
00:46:09,780 –> 00:46:17,880
it okay okay some of the products are

1127
00:46:15,020 –> 00:46:21,119
whoa I know what you’re saying some of

1128
00:46:17,880 –> 00:46:23,579
the products were um let’s call them

1129
00:46:21,119 –> 00:46:27,000
paper-based products yeah they had a

1130
00:46:23,579 –> 00:46:29,460
specific GSM to them which is not

1131
00:46:27,000 –> 00:46:31,980
actually the GSM that they are what GSM

1132
00:46:29,460 –> 00:46:37,140
are they Gina please do share

1133
00:46:31,980 –> 00:46:39,180
they’re 140 versus the standard 160. and

1134
00:46:37,140 –> 00:46:41,940
let me just say on the record

1135
00:46:39,180 –> 00:46:44,460
I that was not something the company did

1136
00:46:41,940 –> 00:46:46,500
the supplier did it

1137
00:46:44,460 –> 00:46:48,180
um unbeknownst to the company so it is

1138
00:46:46,500 –> 00:46:51,599
not the company’s fault

1139
00:46:48,180 –> 00:46:54,420
on in some senses but in other senses

1140
00:46:51,599 –> 00:46:58,260
if they had done proper QC giving enough

1141
00:46:54,420 –> 00:47:02,339
turn time we might have caught it

1142
00:46:58,260 –> 00:47:04,920
so once you find out about it would you

1143
00:47:02,339 –> 00:47:07,740
not then want to

1144
00:47:04,920 –> 00:47:11,579
right so when I found out about it I

1145
00:47:07,740 –> 00:47:13,079
went back to you apply it Factory no I

1146
00:47:11,579 –> 00:47:15,300
went back to the factory and I said hey

1147
00:47:13,079 –> 00:47:18,119
do you think this was just like an

1148
00:47:15,300 –> 00:47:20,819
accident like what happened you know

1149
00:47:18,119 –> 00:47:22,740
because like yeah there there’s a big

1150
00:47:20,819 –> 00:47:24,420
manufacturing facility you know there’s

1151
00:47:22,740 –> 00:47:26,160
lots of different types of material

1152
00:47:24,420 –> 00:47:28,079
laying around I could absolutely see how

1153
00:47:26,160 –> 00:47:29,760
something accidentally gets printed on

1154
00:47:28,079 –> 00:47:32,819
the machine and just bound or whatever

1155
00:47:29,760 –> 00:47:35,460
without them realizing it but I was met

1156
00:47:32,819 –> 00:47:37,140
with like how dare like they were just

1157
00:47:35,460 –> 00:47:38,880
like we’re not discussing this because

1158
00:47:37,140 –> 00:47:40,680
that’s live but meanwhile we had like

1159
00:47:38,880 –> 00:47:43,319
the caliper showing the weight of the

1160
00:47:40,680 –> 00:47:45,060
paper so I was like hey was it a mistake

1161
00:47:43,319 –> 00:47:48,480
like if it was a mistake totally fine

1162
00:47:45,060 –> 00:47:50,520
but are you doing this purposely

1163
00:47:48,480 –> 00:47:52,859
and I my feeling was they were doing it

1164
00:47:50,520 –> 00:47:55,980
purposely because they can save money

1165
00:47:52,859 –> 00:47:58,800
and price gouge us

1166
00:47:55,980 –> 00:48:01,079
because nothing was ever negotiated the

1167
00:47:58,800 –> 00:48:03,420
vendor would say it’s five dollars even

1168
00:48:01,079 –> 00:48:05,160
though it should really be two and we

1169
00:48:03,420 –> 00:48:06,359
would just say okay we would just accept

1170
00:48:05,160 –> 00:48:10,560
it

1171
00:48:06,359 –> 00:48:13,200
I’d be curious to know if since this

1172
00:48:10,560 –> 00:48:16,260
podcast if the organization has now made

1173
00:48:13,200 –> 00:48:18,240
everybody sign ndas in India

1174
00:48:16,260 –> 00:48:20,280
I doubt it because they don’t know their

1175
00:48:18,240 –> 00:48:21,920
ass from their elbow which is sad

1176
00:48:20,280 –> 00:48:25,200
because they could be great

1177
00:48:21,920 –> 00:48:30,839
yeah yeah all right what else have you

1178
00:48:25,200 –> 00:48:35,220
got babe so my last question uh no so

1179
00:48:30,839 –> 00:48:37,560
kind of caveat that the the only like

1180
00:48:35,220 –> 00:48:39,300
Innovative products that they seem to

1181
00:48:37,560 –> 00:48:40,680
have made that I can pick up the top of

1182
00:48:39,300 –> 00:48:43,440
my head

1183
00:48:40,680 –> 00:48:45,420
and

1184
00:48:43,440 –> 00:48:47,040
which they released like this last fall

1185
00:48:45,420 –> 00:48:50,460
which I’m pretty sure Gina you had a

1186
00:48:47,040 –> 00:48:52,619
hand in producing because those two I’ve

1187
00:48:50,460 –> 00:48:54,780
never seen anything else like it I can

1188
00:48:52,619 –> 00:48:56,280
you know you can’t say anywhere else but

1189
00:48:54,780 –> 00:48:59,099
everything else is like that was

1190
00:48:56,280 –> 00:49:01,680
entirely my idea yeah I love really from

1191
00:48:59,099 –> 00:49:03,780
start to finish I’m like

1192
00:49:01,680 –> 00:49:06,240
yeah that was great and there was like

1193
00:49:03,780 –> 00:49:08,040
there’s nothing else like it and people

1194
00:49:06,240 –> 00:49:09,599
wish they would do more things like that

1195
00:49:08,040 –> 00:49:12,540
but then they come out with these tiny

1196
00:49:09,599 –> 00:49:15,180
[ __ ] like

1197
00:49:12,540 –> 00:49:17,640
I don’t feel bad

1198
00:49:15,180 –> 00:49:19,079
so I would say that like that whole

1199
00:49:17,640 –> 00:49:20,579
collection I know there was an issue

1200
00:49:19,079 –> 00:49:21,839
with the

1201
00:49:20,579 –> 00:49:25,079
which

1202
00:49:21,839 –> 00:49:27,000
just to go on record was approved by the

1203
00:49:25,079 –> 00:49:29,220
creative director it was her final

1204
00:49:27,000 –> 00:49:31,380
Dimensions that were put into production

1205
00:49:29,220 –> 00:49:34,680
and she went back and tried to blame it

1206
00:49:31,380 –> 00:49:36,900
on me and the technical designer that we

1207
00:49:34,680 –> 00:49:38,579
contracted with when we were all in a

1208
00:49:36,900 –> 00:49:40,859
zoom meeting or a slack or whatever it

1209
00:49:38,579 –> 00:49:43,619
was and she okayed those final

1210
00:49:40,859 –> 00:49:46,200
Dimensions so if anyone Bears the onus

1211
00:49:43,619 –> 00:49:48,060
on that it’s her right she had the

1212
00:49:46,200 –> 00:49:51,180
sample she called out the dimensions we

1213
00:49:48,060 –> 00:49:54,060
made it exactly as she called it out so

1214
00:49:51,180 –> 00:49:56,880
there’s you know so anyway but that

1215
00:49:54,060 –> 00:49:58,619
whole collection was me and the

1216
00:49:56,880 –> 00:50:00,839
technical designer that I work with very

1217
00:49:58,619 –> 00:50:02,579
closely in day-to-day business she’s

1218
00:50:00,839 –> 00:50:04,740
amazing

1219
00:50:02,579 –> 00:50:06,420
figuring out how to make that come to

1220
00:50:04,740 –> 00:50:08,819
life

1221
00:50:06,420 –> 00:50:10,200
no other bags have they ever done had

1222
00:50:08,819 –> 00:50:12,900
that quality

1223
00:50:10,200 –> 00:50:15,079
no that’s all I’ll say and that was all

1224
00:50:12,900 –> 00:50:15,079
me

1225
00:50:15,660 –> 00:50:19,680
so good luck trying to do that again

1226
00:50:18,240 –> 00:50:21,480
um no they can do it again if anybody

1227
00:50:19,680 –> 00:50:23,940
wants to do it for themselves come and

1228
00:50:21,480 –> 00:50:27,960
talk to us yeah come talk to us yeah

1229
00:50:23,940 –> 00:50:32,099
well the uh the other um

1230
00:50:27,960 –> 00:50:35,640
holder that uh I think was on the your

1231
00:50:32,099 –> 00:50:37,440
business page that was posted people are

1232
00:50:35,640 –> 00:50:39,960
like dying to get that I don’t know if

1233
00:50:37,440 –> 00:50:43,319
it’ll ever like it won’t that was my

1234
00:50:39,960 –> 00:50:45,420
brain trials yeah yeah and it’s really

1235
00:50:43,319 –> 00:50:48,180
fun organizations that are interested in

1236
00:50:45,420 –> 00:50:51,720
making something similar please reach

1237
00:50:48,180 –> 00:50:54,119
out yeah there was a vegan leather one

1238
00:50:51,720 –> 00:50:57,300
um that I had worked on

1239
00:50:54,119 –> 00:50:59,220
um through my sources my vendors that I

1240
00:50:57,300 –> 00:51:01,500
use and

1241
00:50:59,220 –> 00:51:02,819
um that canvassy kind of twill one which

1242
00:51:01,500 –> 00:51:07,500
is the one I think you’re referring to

1243
00:51:02,819 –> 00:51:10,140
also was my brainchild come to life by

1244
00:51:07,500 –> 00:51:11,700
the technical designer I use

1245
00:51:10,140 –> 00:51:14,280
um and

1246
00:51:11,700 –> 00:51:16,380
she does she basically took my idea and

1247
00:51:14,280 –> 00:51:18,180
ran with it so it’s not even so much me

1248
00:51:16,380 –> 00:51:21,180
I just had the idea like the technical

1249
00:51:18,180 –> 00:51:21,900
designer did most the heavy lifting

1250
00:51:21,180 –> 00:51:24,660
um

1251
00:51:21,900 –> 00:51:26,940
and it’s an amazing product like we’re

1252
00:51:24,660 –> 00:51:29,640
gonna make something like that for my

1253
00:51:26,940 –> 00:51:32,400
company’s core collection because it’s

1254
00:51:29,640 –> 00:51:34,680
so useful like I’ve used it

1255
00:51:32,400 –> 00:51:36,079
um did you get a copy of it yet I don’t

1256
00:51:34,680 –> 00:51:40,440
know if we have one because you hate me

1257
00:51:36,079 –> 00:51:43,140
no I think I only have one I think yeah

1258
00:51:40,440 –> 00:51:45,300
no I only have one yeah we’ll send me

1259
00:51:43,140 –> 00:51:48,660
the one no

1260
00:51:45,300 –> 00:51:50,460
but anyway so like probably because the

1261
00:51:48,660 –> 00:51:52,380
price point was a little too high for

1262
00:51:50,460 –> 00:51:54,900
their liking but it would probably have

1263
00:51:52,380 –> 00:51:57,599
sold out oh for sure no it definitely

1264
00:51:54,900 –> 00:52:01,020
wouldn’t no people were very we need to

1265
00:51:57,599 –> 00:52:03,200
make red ones with flags on no that’s so

1266
00:52:01,020 –> 00:52:03,200
ugly

1267
00:52:03,420 –> 00:52:08,880
you could do like we can make something

1268
00:52:04,859 –> 00:52:11,460
cute yeah we I I I’m fully on board

1269
00:52:08,880 –> 00:52:12,960
though making the core product with a

1270
00:52:11,460 –> 00:52:14,520
red flag on the front

1271
00:52:12,960 –> 00:52:16,920
yeah like a little tiny embroidered red

1272
00:52:14,520 –> 00:52:19,619
flag in the corner I’m here for it yeah

1273
00:52:16,920 –> 00:52:21,359
yeah no people were very excited about

1274
00:52:19,619 –> 00:52:23,040
like Innovative products like that and

1275
00:52:21,359 –> 00:52:24,720
then they get these [ __ ] things that you

1276
00:52:23,040 –> 00:52:27,180
could literally find on Amazon and

1277
00:52:24,720 –> 00:52:29,520
they’re like right so we were told that

1278
00:52:27,180 –> 00:52:31,319
the items that were to be put into those

1279
00:52:29,520 –> 00:52:32,640
certain boxes should be no more than

1280
00:52:31,319 –> 00:52:35,460
three dollars

1281
00:52:32,640 –> 00:52:37,260
that’s so frustrating because the I mean

1282
00:52:35,460 –> 00:52:39,540
they they talk about the value being

1283
00:52:37,260 –> 00:52:41,819
like 200 plus dollars that’s stupid yes

1284
00:52:39,540 –> 00:52:43,619
if you’re buying one item off of Amazon

1285
00:52:41,819 –> 00:52:45,960
and adding it all up but when you’re

1286
00:52:43,619 –> 00:52:49,260
buying it in bulk of like 5 000 plus

1287
00:52:45,960 –> 00:52:50,880
there are pennies on the dollar yeah the

1288
00:52:49,260 –> 00:52:52,800
one subscription box the two

1289
00:52:50,880 –> 00:52:55,920
subscription boxes that I worked

1290
00:52:52,800 –> 00:52:59,040
tirelessly on were

1291
00:52:55,920 –> 00:53:00,780
the one that fit all the items perfectly

1292
00:52:59,040 –> 00:53:02,339
it had

1293
00:53:00,780 –> 00:53:05,280
it had

1294
00:53:02,339 –> 00:53:08,040
um in it it had do you know the one I’m

1295
00:53:05,280 –> 00:53:11,819
talking about yeah

1296
00:53:08,040 –> 00:53:14,700
yeah that was a correctly done box it

1297
00:53:11,819 –> 00:53:16,260
was totally cohesive the Box matched it

1298
00:53:14,700 –> 00:53:18,720
wasn’t too big it wasn’t too small we

1299
00:53:16,260 –> 00:53:20,460
reverse engineered that that carton so

1300
00:53:18,720 –> 00:53:23,400
it fit the goods so that they wouldn’t

1301
00:53:20,460 –> 00:53:25,140
be spilling out all over the place

1302
00:53:23,400 –> 00:53:27,780
um I’m sure they still did if they were

1303
00:53:25,140 –> 00:53:30,119
throwing it into a huge box

1304
00:53:27,780 –> 00:53:31,920
um but and then the next one I started

1305
00:53:30,119 –> 00:53:33,599
working on and I think that was the last

1306
00:53:31,920 –> 00:53:35,640
one that I think that was the last one

1307
00:53:33,599 –> 00:53:37,680
that anyone actually really liked all

1308
00:53:35,640 –> 00:53:41,160
right my last question

1309
00:53:37,680 –> 00:53:43,680
um is what are your like pop word red

1310
00:53:41,160 –> 00:53:45,839
flags because I definitely have mine

1311
00:53:43,680 –> 00:53:47,220
that I look for when I like see a

1312
00:53:45,839 –> 00:53:49,260
company or new products that I’m like

1313
00:53:47,220 –> 00:53:50,940
okay maybe this like there’s got to be

1314
00:53:49,260 –> 00:53:52,740
something wrong here

1315
00:53:50,940 –> 00:53:57,180
um one being

1316
00:53:52,740 –> 00:53:59,880
the companies that name has I

1317
00:53:57,180 –> 00:54:03,240
immediately like wait where did that

1318
00:53:59,880 –> 00:54:06,540
come from that but it seems like every

1319
00:54:03,240 –> 00:54:08,700
company I come across the name

1320
00:54:06,540 –> 00:54:10,760
tends to be problematic

1321
00:54:08,700 –> 00:54:10,760
um

1322
00:54:11,040 –> 00:54:16,740
staying yeah and then all of in June

1323
00:54:14,520 –> 00:54:19,200
which is a nail polish company

1324
00:54:16,740 –> 00:54:22,680
is another one they were in some hot

1325
00:54:19,200 –> 00:54:25,800
water for some like very nice things

1326
00:54:22,680 –> 00:54:27,780
that the CEO had said yeah

1327
00:54:25,800 –> 00:54:30,359
um and then not like paying their

1328
00:54:27,780 –> 00:54:33,420
influencers or Affiliates properly and

1329
00:54:30,359 –> 00:54:36,960
all this other junk which okay that’s so

1330
00:54:33,420 –> 00:54:39,780
interesting to our like boss babe and

1331
00:54:36,960 –> 00:54:41,880
girl boss it see I’m all for like female

1332
00:54:39,780 –> 00:54:43,680
empowerment and all this other stuff

1333
00:54:41,880 –> 00:54:46,200
like you know

1334
00:54:43,680 –> 00:54:48,000
um you know women being bosses or

1335
00:54:46,200 –> 00:54:50,160
whatever but it seems like

1336
00:54:48,000 –> 00:54:53,280
if people are like just throwing those

1337
00:54:50,160 –> 00:54:56,040
words around they’re creating a

1338
00:54:53,280 –> 00:54:58,500
like toxic like problematic environment

1339
00:54:56,040 –> 00:55:01,500
for either their employees or their

1340
00:54:58,500 –> 00:55:03,180
customers and then uh it’s like the

1341
00:55:01,500 –> 00:55:06,240
whole you can sit with us you can be a

1342
00:55:03,180 –> 00:55:09,900
part of our group thing and they tend to

1343
00:55:06,240 –> 00:55:13,680
be more uh exclusive than they are

1344
00:55:09,900 –> 00:55:15,980
inclusive Visionary than engaging

1345
00:55:13,680 –> 00:55:18,780
yes yes

1346
00:55:15,980 –> 00:55:21,119
those are yours those are yeah those are

1347
00:55:18,780 –> 00:55:24,119
it for you know for now anyway those are

1348
00:55:21,119 –> 00:55:27,720
the ones I want to know yours I think

1349
00:55:24,119 –> 00:55:30,480
mine is family owned I think the second

1350
00:55:27,720 –> 00:55:31,980
one is non-funded startup which there

1351
00:55:30,480 –> 00:55:33,960
could be a case to say that my company

1352
00:55:31,980 –> 00:55:35,760
is toxic but I don’t think so because I

1353
00:55:33,960 –> 00:55:37,980
just like we’ve made it toxic for

1354
00:55:35,760 –> 00:55:40,079
ourselves is what you and I you and I

1355
00:55:37,980 –> 00:55:43,859
are like a toxic parent we’ve made a

1356
00:55:40,079 –> 00:55:45,480
toxic but to everyone else no but I

1357
00:55:43,859 –> 00:55:48,780
think on the whole I don’t think that’s

1358
00:55:45,480 –> 00:55:50,880
normal I think because I’m I’m like so

1359
00:55:48,780 –> 00:55:52,500
hands off like I sometimes I don’t speak

1360
00:55:50,880 –> 00:55:55,680
to my employees for days on an end

1361
00:55:52,500 –> 00:55:57,059
except Nicola you and I oh my God we

1362
00:55:55,680 –> 00:55:58,619
spend so much time together I’m so sick

1363
00:55:57,059 –> 00:56:01,980
of your face it’s ridiculous but anyway

1364
00:55:58,619 –> 00:56:04,800
okay so family-owned non-funded startup

1365
00:56:01,980 –> 00:56:06,480
um there was another one I had

1366
00:56:04,800 –> 00:56:07,980
um okay come back to me those are my

1367
00:56:06,480 –> 00:56:09,300
those are my first two I can’t think of

1368
00:56:07,980 –> 00:56:14,040
the third one but it’s like on the tip

1369
00:56:09,300 –> 00:56:16,800
of my tongue I am 100 very skeptical of

1370
00:56:14,040 –> 00:56:19,200
any organization the green washers so

1371
00:56:16,800 –> 00:56:21,000
anything that’s environmentally friendly

1372
00:56:19,200 –> 00:56:22,260
there’s no such thing nothing is

1373
00:56:21,000 –> 00:56:24,599
environmentally friendly so it’s

1374
00:56:22,260 –> 00:56:27,540
environmentally responsible

1375
00:56:24,599 –> 00:56:29,760
um or environmentally you know just

1376
00:56:27,540 –> 00:56:31,680
don’t green well I just I just want to

1377
00:56:29,760 –> 00:56:34,140
say something though like in America and

1378
00:56:31,680 –> 00:56:35,540
maybe our history guests can back me up

1379
00:56:34,140 –> 00:56:38,160
on this

1380
00:56:35,540 –> 00:56:41,099
we use the word environmentally friendly

1381
00:56:38,160 –> 00:56:43,559
or eco-conscious right and it’s just

1382
00:56:41,099 –> 00:56:46,079
like our vernacular I don’t believe it’s

1383
00:56:43,559 –> 00:56:48,300
I know the vernacular the vernacular

1384
00:56:46,079 –> 00:56:50,520
though is is probably problematic

1385
00:56:48,300 –> 00:56:52,559
because it’s it’s green washing that’s

1386
00:56:50,520 –> 00:56:55,020
all it is is you’re just like I’ll slap

1387
00:56:52,559 –> 00:56:56,660
a label I’ll slap eco-friendly on

1388
00:56:55,020 –> 00:56:59,280
everything yeah because

1389
00:56:56,660 –> 00:57:00,480
you can use those words like willy-nilly

1390
00:56:59,280 –> 00:57:01,440
and I mean you could say it about

1391
00:57:00,480 –> 00:57:04,079
anything

1392
00:57:01,440 –> 00:57:06,059
yeah right but I don’t think those words

1393
00:57:04,079 –> 00:57:10,880
in themselves are problematic if you

1394
00:57:06,059 –> 00:57:10,880
have actual proof to back it up like yes

1395
00:57:11,300 –> 00:57:16,160
or whatever like awesome

1396
00:57:16,819 –> 00:57:22,559
outside of the United States it’s much

1397
00:57:19,920 –> 00:57:24,720
more prevalent to say environmentally

1398
00:57:22,559 –> 00:57:26,579
what do you guys say environmentally

1399
00:57:24,720 –> 00:57:28,800
environmentally responsible or

1400
00:57:26,579 –> 00:57:30,180
environmentally responsible yeah I don’t

1401
00:57:28,800 –> 00:57:33,420
think that’s really in the American

1402
00:57:30,180 –> 00:57:35,940
vernacular so I think that might just be

1403
00:57:33,420 –> 00:57:37,680
cultural but I understand what you’re

1404
00:57:35,940 –> 00:57:40,160
saying yeah

1405
00:57:37,680 –> 00:57:43,619
um so it’s me that’s a that’s a big

1406
00:57:40,160 –> 00:57:46,319
riddle flag like I’m the first to point

1407
00:57:43,619 –> 00:57:48,599
out issues but I also like overall I

1408
00:57:46,319 –> 00:57:50,760
don’t think like I don’t think they set

1409
00:57:48,599 –> 00:57:53,099
out to be what they ended up being and

1410
00:57:50,760 –> 00:57:54,900
that’s sad right for them like I don’t

1411
00:57:53,099 –> 00:57:58,140
think their intentions

1412
00:57:54,900 –> 00:57:59,640
were to end up where they are now

1413
00:57:58,140 –> 00:58:02,280
yeah

1414
00:57:59,640 –> 00:58:04,380
and like that must be sad for the CEO

1415
00:58:02,280 –> 00:58:05,760
but then again on the other hand it’s

1416
00:58:04,380 –> 00:58:08,280
like

1417
00:58:05,760 –> 00:58:09,599
there was no pause to actually look

1418
00:58:08,280 –> 00:58:11,700
inward

1419
00:58:09,599 –> 00:58:14,819
right there was never a pause to look

1420
00:58:11,700 –> 00:58:17,940
Inward and say maybe I’m the problem

1421
00:58:14,819 –> 00:58:20,520
maybe my employees aren’t happy you know

1422
00:58:17,940 –> 00:58:21,540
what can I do do I know my employees

1423
00:58:20,520 –> 00:58:24,420
like

1424
00:58:21,540 –> 00:58:26,339
you know do I know what’s going on in

1425
00:58:24,420 –> 00:58:28,559
the heart of my business and I don’t

1426
00:58:26,339 –> 00:58:31,020
think they did there was never that

1427
00:58:28,559 –> 00:58:33,540
ability to form like compassion for

1428
00:58:31,020 –> 00:58:37,140
individuals because everything was so

1429
00:58:33,540 –> 00:58:40,020
reactionary so I think startup

1430
00:58:37,140 –> 00:58:43,859
startup family owned and start up with

1431
00:58:40,020 –> 00:58:46,200
no funding and also I think anyone who

1432
00:58:43,859 –> 00:58:49,140
has like a mission statement that is

1433
00:58:46,200 –> 00:58:50,339
like so absolute

1434
00:58:49,140 –> 00:58:52,260
yeah

1435
00:58:50,339 –> 00:58:54,480
because like their mission statement was

1436
00:58:52,260 –> 00:58:56,460
and it was very targeted so actually let

1437
00:58:54,480 –> 00:58:58,500
me rephrase that a mission statement is

1438
00:58:56,460 –> 00:59:01,440
that that is very targeted

1439
00:58:58,500 –> 00:59:02,640
so targeted that you to the exclusion of

1440
00:59:01,440 –> 00:59:03,780
all else

1441
00:59:02,640 –> 00:59:05,099
yeah

1442
00:59:03,780 –> 00:59:07,140
yeah

1443
00:59:05,099 –> 00:59:09,180
I think those would be my red flags

1444
00:59:07,140 –> 00:59:11,819
overall and also

1445
00:59:09,180 –> 00:59:13,559
be aware of what’s going on in your

1446
00:59:11,819 –> 00:59:15,720
interviewing process

1447
00:59:13,559 –> 00:59:17,460
there was [ __ ] ton of red flags in my

1448
00:59:15,720 –> 00:59:18,540
interviewing process I just was like oh

1449
00:59:17,460 –> 00:59:21,000
they’re small they don’t know what

1450
00:59:18,540 –> 00:59:22,740
they’re doing like I can fix this you

1451
00:59:21,000 –> 00:59:26,040
know but also be honest with yourself

1452
00:59:22,740 –> 00:59:29,280
about your flaws like my flaws are that

1453
00:59:26,040 –> 00:59:31,559
I can sometimes be ego driven

1454
00:59:29,280 –> 00:59:34,799
um you know I did start gossiping out of

1455
00:59:31,559 –> 00:59:36,960
frustration which is not okay

1456
00:59:34,799 –> 00:59:39,299
um you know have the same wherewithal to

1457
00:59:36,960 –> 00:59:40,980
look within yourself and say what was my

1458
00:59:39,299 –> 00:59:43,200
part in this

1459
00:59:40,980 –> 00:59:45,839
that that would be sort of where I land

1460
00:59:43,200 –> 00:59:48,180
with that mystery guest Nicholas Frozen

1461
00:59:45,839 –> 00:59:51,839
yeah

1462
00:59:48,180 –> 00:59:53,160
yeah you’re Frozen sorry am I back yeah

1463
00:59:51,839 –> 00:59:55,980
all right what else do you have for us

1464
00:59:53,160 –> 01:00:00,000
mystery that is all I

1465
00:59:55,980 –> 01:00:01,319
okay yeah well we well we thank you for

1466
01:00:00,000 –> 01:00:04,380
this

1467
01:00:01,319 –> 01:00:06,299
conversation yeah thank you for asking

1468
01:00:04,380 –> 01:00:08,819
or answering uh you know my burning

1469
01:00:06,299 –> 01:00:12,059
questions not all of them were mine but

1470
01:00:08,819 –> 01:00:15,180
but I think

1471
01:00:12,059 –> 01:00:18,000
the community’s questions so

1472
01:00:15,180 –> 01:00:20,579
how I just have a my own personal

1473
01:00:18,000 –> 01:00:22,020
question to you as a representative of

1474
01:00:20,579 –> 01:00:25,020
the community

1475
01:00:22,020 –> 01:00:27,480
when you heard the first couple episodes

1476
01:00:25,020 –> 01:00:29,819
where we specifically talked about our

1477
01:00:27,480 –> 01:00:32,760
situation and you put the you know you

1478
01:00:29,819 –> 01:00:35,520
connected the dots what was your feeling

1479
01:00:32,760 –> 01:00:39,960
like were you like like how did you

1480
01:00:35,520 –> 01:00:42,240
react to that I was like oh you know it

1481
01:00:39,960 –> 01:00:45,299
just made a lot of sense to me

1482
01:00:42,240 –> 01:00:48,599
um and then I was like uh

1483
01:00:45,299 –> 01:00:52,440
there’s no way I can like continue to

1484
01:00:48,599 –> 01:00:54,359
buy this like product and it kind of

1485
01:00:52,440 –> 01:00:56,460
just shattered that

1486
01:00:54,359 –> 01:00:57,660
I don’t know that glass box I felt like

1487
01:00:56,460 –> 01:01:00,240
I was in

1488
01:00:57,660 –> 01:01:02,339
um where everything was like shiny and

1489
01:01:00,240 –> 01:01:03,299
like because they create like like that

1490
01:01:02,339 –> 01:01:05,880
cult

1491
01:01:03,299 –> 01:01:08,579
environment in their customer base where

1492
01:01:05,880 –> 01:01:11,099
like you have to have everything you you

1493
01:01:08,579 –> 01:01:13,859
know and it’s like for what it’s like

1494
01:01:11,099 –> 01:01:15,720
it’s a [ __ ]

1495
01:01:13,859 –> 01:01:17,280
I don’t need this [ __ ] and like there

1496
01:01:15,720 –> 01:01:19,140
are other companies like I already have

1497
01:01:17,280 –> 01:01:21,960
like an abundance of stuff because

1498
01:01:19,140 –> 01:01:24,960
they’ve like instilled this Panic buying

1499
01:01:21,960 –> 01:01:26,880
that I have definitely bought into

1500
01:01:24,960 –> 01:01:29,700
um to like where I need all this stuff

1501
01:01:26,880 –> 01:01:31,020
and it’s like I you know I don’t need

1502
01:01:29,700 –> 01:01:34,140
this anymore

1503
01:01:31,020 –> 01:01:36,299
right as a like as a consumer as a

1504
01:01:34,140 –> 01:01:37,740
customer so that was kind of thing that

1505
01:01:36,299 –> 01:01:40,079
was and how do you how do you how do you

1506
01:01:37,740 –> 01:01:43,260
feel now after this conversation I mean

1507
01:01:40,079 –> 01:01:45,720
I think I I’m still stand where I’m at

1508
01:01:43,260 –> 01:01:48,119
like I definitely don’t want to

1509
01:01:45,720 –> 01:01:50,400
buy from them anymore does it make more

1510
01:01:48,119 –> 01:01:53,160
sense now though like a little oh it

1511
01:01:50,400 –> 01:01:56,819
makes it to why things are the way they

1512
01:01:53,160 –> 01:01:58,859
are yeah it makes a ton of sense

1513
01:01:56,819 –> 01:02:00,299
okay do you think we’re disgruntled

1514
01:01:58,859 –> 01:02:03,119
employees

1515
01:02:00,299 –> 01:02:05,819
no I don’t I don’t think we are either

1516
01:02:03,119 –> 01:02:09,119
no there was one person who commented

1517
01:02:05,819 –> 01:02:12,720
that said uh because we there was a

1518
01:02:09,119 –> 01:02:14,940
discussion in that Facebook group where

1519
01:02:12,720 –> 01:02:16,500
um we kind of everyone had kind of come

1520
01:02:14,940 –> 01:02:18,720
together and said you know there was it

1521
01:02:16,500 –> 01:02:20,579
made sense and there was one person who

1522
01:02:18,720 –> 01:02:22,920
listened and said it just sounds like

1523
01:02:20,579 –> 01:02:25,260
you know they’re just kind of bitching

1524
01:02:22,920 –> 01:02:27,000
about their former employer

1525
01:02:25,260 –> 01:02:29,339
um I don’t think I’m gonna get listen to

1526
01:02:27,000 –> 01:02:33,200
the third or second episode I can

1527
01:02:29,339 –> 01:02:33,200
remember which one but sure

1528
01:02:33,359 –> 01:02:37,140
everything really started to come

1529
01:02:35,339 –> 01:02:39,599
together after like that second and

1530
01:02:37,140 –> 01:02:42,660
third episode I’m like okay no they’re

1531
01:02:39,599 –> 01:02:44,460
not just gossiping this really is toxic

1532
01:02:42,660 –> 01:02:46,200
like I can’t believe some of this stuff

1533
01:02:44,460 –> 01:02:48,540
happened and you got you know technical

1534
01:02:46,200 –> 01:02:51,359
about it and it made a ton of sense and

1535
01:02:48,540 –> 01:02:52,559
as someone who’s getting ready to you

1536
01:02:51,359 –> 01:02:54,059
know I’m a stay-at-home mom right now

1537
01:02:52,559 –> 01:02:56,400
but is someone who’s getting ready to

1538
01:02:54,059 –> 01:02:57,660
re-enter the workforce um in the next

1539
01:02:56,400 –> 01:03:01,319
couple years

1540
01:02:57,660 –> 01:03:01,859
it kind of helps me look out for things

1541
01:03:01,319 –> 01:03:04,200
um

1542
01:03:01,859 –> 01:03:08,099
you know what to look for and the

1543
01:03:04,200 –> 01:03:11,400
episode you had with uh Joanna

1544
01:03:08,099 –> 01:03:14,280
um about introverts really spoke to me

1545
01:03:11,400 –> 01:03:17,460
because I am definitely introverted but

1546
01:03:14,280 –> 01:03:19,319
I I really resonated with a lot of the

1547
01:03:17,460 –> 01:03:22,020
things that she said that was a great

1548
01:03:19,319 –> 01:03:23,760
episode she was like so knowledgeable

1549
01:03:22,020 –> 01:03:26,059
and

1550
01:03:23,760 –> 01:03:30,000
like she’s my girl crush I feel like

1551
01:03:26,059 –> 01:03:31,619
yeah that’s great we actually we took

1552
01:03:30,000 –> 01:03:34,200
way more time than I think we thought

1553
01:03:31,619 –> 01:03:36,000
about your time yeah I really appreciate

1554
01:03:34,200 –> 01:03:38,280
you sticking with us because I know we

1555
01:03:36,000 –> 01:03:40,140
CH we kind of just like went off on the

1556
01:03:38,280 –> 01:03:42,059
certain things I also feel like we

1557
01:03:40,140 –> 01:03:44,880
bitched a little bit maybe we need to

1558
01:03:42,059 –> 01:03:47,099
reflect on that no I I’m here for it you

1559
01:03:44,880 –> 01:03:48,960
know I’m here for the gossip because my

1560
01:03:47,099 –> 01:03:51,000
life’s pretty like Wolverine as a state

1561
01:03:48,960 –> 01:03:55,500
yeah it’s always good gossip that’s not

1562
01:03:51,000 –> 01:03:57,780
yours right yeah yeah no I tried to like

1563
01:03:55,500 –> 01:03:59,700
yeah I try to phrase things to where I

1564
01:03:57,780 –> 01:04:02,160
was like not like a bitching like

1565
01:03:59,700 –> 01:04:06,240
customer in to where it like tied into

1566
01:04:02,160 –> 01:04:09,180
the you know yeah thanks for having me

1567
01:04:06,240 –> 01:04:11,359
yeah it was exciting do you have any

1568
01:04:09,180 –> 01:04:11,359
questions

1569
01:04:15,319 –> 01:04:19,859
thank you for joining us today if you

1570
01:04:18,119 –> 01:04:22,380
would like to share your story we would

1571
01:04:19,859 –> 01:04:24,059
love to hear from you also leaving a

1572
01:04:22,380 –> 01:04:25,740
review helps us create more content

1573
01:04:24,059 –> 01:04:28,020
because it shows us there’s an interest

1574
01:04:25,740 –> 01:04:29,520
in this topic for those of our listeners

1575
01:04:28,020 –> 01:04:31,920
who do better with reading we have

1576
01:04:29,520 –> 01:04:36,140
closed caption available on YouTube see

1577
01:04:31,920 –> 01:04:36,140
you next week same time and same place

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